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Customer Service Pharmacy Technician

Specialty Rx, Inc.

Sandy Springs, GAFull-timeSeen 3w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Sandy Springs, GA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Active GA Department Of Health Pharmacy Technician License

Job overview

Specialty Rx, Inc. seeks a Customer Service Pharmacy Technician to deliver top‑quality service, embodying the CARE culture of commitment, accountability, respect, and excellence while handling orders, inquiries, and client issues in a pharmacy setting.

Skills & qualifications

RequiredNice to have

Skills

Computer SkillsTelephone EtiquetteFrameworks / ECM KnowledgeLTC Pharmacy ExperienceKnowledge of Brand Name and Generic MedicationsAttention to DetailOrganizational Skills

Qualifications

Active GA Department of Health Pharmacy Technician LicenseHigh School Diploma or EquivalentPrevious Pharmacy Experience

Full job description

Customer Service Pharmacy Technician

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  • Location 8601 Dunwoody Place, Building 4 - Suite 430, Sandy Springs, GA, 30350, United States

  • Job Category #customerservice

  • Industry #pharmacytechnician

  • Employee Type Full Time

  • Required Degree High school

Contact information

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities:

  • Perform duties assigned by the Data Entry Manager

  • Answer phones and respond to orders, re-orders and general customer inquiries

  • Handle and resolve client complaints and inquiries in a timely manner

  • Triage incoming faxes by facility/department and in accordance with cutoff times.

  • Clarify orders as needed

Qualifications:

  • Active GA Department of Health, Pharmacy Technician Licensed required

  • Previous experience in pharmacy

  • LTC pharmacy experience preferred

  • Knowledge of brand name and generic medications

  • Strong attention to detail and organizational skills

  • Moderate to advanced computer skills required

  • Great telephone etiquette a must

  • Frameworks / ECM knowledge a plus

  • High school diploma or equivalent

Shift:

  • 2:30pm-11:00pm with rotating weekends and holidays.

  • Onsite

Company Benefits:

  • We offer a competitive salary and benefit package

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans

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