Building Supervisor

Building Supervisor

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• Location 13850 Portland Ave South, Burnsville, MN, 55337, United States

• Job Category Customer Service, Properties and Facilities

• Employee Type Part-Time 1-19

Contact information

• Name Jay Nikolay

• Phone 952-230-6665

• Email [email protected]

Description

Building Supervisor | Burnsville YMCA | $16.37 per hour | Part-Time At a Glance: Help create a safe, welcoming, and positive YMCA experience for members and guests. As a Building Supervisor, you'll monitor facility safety, respond to member needs, support membership operations, and serve as a key point of contact during facility incidents and emergencies. Schedule:

• Schedule varies based on branch needs

• May include evenings, weekends, and holidays

• Active role requiring regular facility patrols and monitoring

• Fast-paced environment with frequent member interaction

Pay:The salary for this position is $16.37 hourly. We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status. 1. Job Summary:The Building Supervisor is responsible for monitoring and securing the safety of YMCA facilities ensuring members and guests receive exceptional customer service. The incumbent conducts walk-throughs and patrols the facility to preserve order and protect property. The incumbent may assist in membership duties and respond to member questions and concerns.2. Essential Functions:

• Tour the facility on a regular basis and complete building checklist.

• Provide a high level of service to members, guests, and program participants.

• Assist in monitoring membership desk activities such as cash handling, locker distribution, merchandise inventory, and security procedures.

• Take the lead in problem solving building situations during the work shift.

• Warn persons of rule infractions and evict violators from the building as necessary.

• Serve as the point of contact with outside authorities for emergency or disturbances to operations and safety.

• Work hands-on at the membership desk as needed.

1. Relationships:This position reports to the Member Service Director who reports to the Branch Executive Director. The incumbent interacts regularly with members, participants, and branch staff.4. Qualifications: Required:

• Previous customer service experience

• Demonstrated interpersonal communication and problem-solving skills

• Willingness to work with people of diverse backgrounds

Preferred:

• Knowledge of YMCA programs and services

1. Work Conditions:

• Ability to patrol the facility regularly

• Ability to observe and provide personal assistance to others

• Ability to respond to emergency situation in a calm and efficient manner

• Ability to work in a fast paced and changing environment

1. Additional Notes:This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from branch leadership in completing projects or performing duties deemed necessary for the branch or Association’s success.