Sr. Manager, Business Intelligence

Description

We are looking for a strategic business intelligence leader to help translate operational needs into clear, data-informed solutions in Bentonville, Arkansas. This role partners with cross-functional teams to assess business processes, improve service-related workflows, and support decision-making through thoughtful analysis and documentation. The ideal candidate brings a strong background in business analysis, customer service environments, and agile delivery practices while driving continuous improvement across complex initiatives.

Responsibilities:

Client‑Facing Analytics & Strategic Enablement

Serve as a trusted analytics partner to Account Managers and client stakeholders by translating data into insights that inform inventory, supply chain, and shipment decisions. Proactively anticipate client needs, frame analyses around business impact, and support client discussions with clear, defensible recommendations.

Inventory & On‑Shelf Availability (OSA) Analytics

Analyze store‑level and DC‑level inventory signals including on‑hands, weeks of supply, sell‑through, and inventory coverage. Identify and quantify risks related to out‑of‑stocks, phantom inventory, and excess inventory, and communicate implications in a way that supports timely corrective action with both internal teams and clients.

Supply Chain & Purchase Order Tracking

Monitor purchase orders end‑to‑end, including quantities, ship windows, and DC delivery timing. Identify misalignment between forecast, demand, and orders, and surface potential supply disruptions or fulfillment gaps early. Partner with Account Managers to translate supply flow risk into client‑ready insights and recommendations.

Sales & Shipment Opportunity Identification

Evaluate brand‑level sales relative to inventory and supply to identify situations where demand exceeds available inventory. Recommend incremental shipment opportunities tied to promotional activity, feature support, regional demand shifts, and inventory constraints, supported by data‑driven justification.

Client‑Ready Dashboards (Scintilla & Power BI)

Design, build, and maintain Power BI dashboards sourced from Scintilla data that visualize inventory health, sales versus forecast, supply flow, and lost sales. Ensure dashboards are intuitive, scalable, and structured for direct client consumption, enabling clients to quickly understand risks, opportunities, and required actions.

Account Manager Partnership & Client Engagement

Partner closely with Account Managers to prepare for client meetings, interpret analytical outputs, and confidently speak to insights. Support client conversations through structured data storytelling that connects analytical findings to clear business implications and recommended next steps.

Insight Leadership & Analytical Standards

Provide analytical leadership by ensuring insights are methodologically sound, clearly communicated, and focused on decision impact. Set expectations for quality, consistency, and clarity in client‑facing analytics delivered by the team, reinforcing Business Intelligence as a strategic business partner rather than a reporting function.

Requirements

Qualifications:

Education and Work Experience

• High School Diploma/GED

• Bachelor’s degree (or equivalent experience); Category Management certification preferred

• 3–5 years of experience in Category Management, CPG Analytics, or a related function

• Strong understanding of CPG category fundamentals and syndicated data tools

• Advanced Excel, PowerPoint, and data visualization skills (Power BI a plus)

• Proven ability to convert insights into clear, actionable category recommendations

• Strong communication and stakeholder partnership skills

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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