
Product Specialist
Riverton Elko Chevrolet Buick GMC
Elko, NVJobPosted 7mo agoSeen in employer's feed 2 days ago
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Job overview
Riverton Elko Chevrolet Buick GMC is hiring a Product Specialist. The Product Specialist assists customers in selecting vehicles by understanding their needs and presenting vehicle options, features, and technology. This role involves preparing and demonstrating vehicles, explaining product performance, and building strong rapport with customers. The specialist will also work with sales managers on pricing and assist with lead generation through email and text communication.
Key focus areas include Assist customers in selecting a vehicle by asking questions and listening carefully to their responses, Direct clients to online tools available for reviewing vehicle options, packages and features, and Prepare and present demo vehicles so latest technology is enabled and ready for display.
Important skills include Customer Service Skills, Communication Skills, Professional Communication Via Text, Professional Communication Via Email, Friendly Disposition Over The Phone, and Positive Attitude. Preferred (not required): Bluetooth and Navigation.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits: * Base Salary + Bonus Compensation * 401K, medical, vision and dental insurance, paid time off, disability and accident insurance, Christmas savings fund, life insurance, Telemedicine Responsibilities: * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses * Direct clients to online tools available for reviewing vehicle options, packages and features * Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, Navigation, green fuel options, etc) * Explain product performance and benefits * Describe all optional equipment available for customer purchase * Build strong rapport with customers * Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles * Work closely with Sales Manager on pricing tiers associated with different models and their respective technology options * Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication - making sure clients are informed before they walk into the dealership * Prepare vehicle and documents in anticipation of scheduled appointments Requirements * Enthusiastic with high energy throughout the sales workday * Prepared to be mentored by senior sales managers and grow * Eager to learn about the automotive industry and help customers * Ready to hit the ground running on learning new vehicles and products * Outgoing and resourceful with a friendly personality * Have high quality customer service skills * Possess strong communication skills with customers and team members * Possess the ability to communicate professionally via text and email and present a friendly disposition over the phone with customers This is not a sales position based on commision. This is a customer-centric position. Must be positive, upbeat and friendly; and be self motivated.
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