CAMP EVERGREEN OFFICE ASSISTANT

Job Title: Camp Evergreen Office Assistant

Reports To: Associate Executive Director

Work Location: Camp Evergreen

FLSA: Exempt – Seasonal FT

Dates: June through August; Mon-Fri 8:00 am - 4:30 pm

Salary Range: Seasonal Salary $4900/$15.50/hour pre season June

A Career with a Cause:

We are welcoming: we are open to all. We are a place where you can belong and grow. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Our purpose is to strengthen the foundations of communities and families through our key areas of focus: youth development, healthy living, and social responsibility. We are committed to these causes because a strong community is achieved when we invest in our children, health, neighbors, and values. Historically founded on the Christian principles of caring, honesty, respect, and responsibility; our mission is to put these principles into practice through programs that build healthy spirit, mind and body for all.

We are for ALL.

Diversity, Equity, Inclusion, and Belonging Statement | YMCA OF CENTRAL NEW YORK (ymcacny.org) (https://www.ymcacny.org/diversity-equity-inclusion-and-belonging-statement)

Position Summary:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Associate Executive Director, the Office Assistant is a team player who demonstrates excellent organizational, verbal, interpersonal, problem solving, computer and typing skills. The incumbent accepts and demonstrates the YMCA core values of caring, honesty, respect, and responsibility. The Office Assistant assures the well-being for each participant in line with YMCA of the USA guidelines and association policies in accordance with their training .

Salary and Benefits:

• Salary Range: $4900.00/season, Seasonal, non-exempt

• YMCA Membership

YMCA Day Camp Evergreen Quality Service Theme:

By acting as role models and building lasting relationships, we make a positive difference in families’ lives.

Responsibilities/Duties/Functions/Tasks:

The essential functions of this position include, but are not limited to the following:

• Assist Office Manager in maintaining a professional and organized office atmosphere.

• Communicate with families on a daily basis; contact all participants prior to each session to confirm enrollment, end of day procedures, immunization records, etc.

• Answer telephones and answer all questions pertaining to camp, take detailed messages for any unknown answers and make sure they are returned in a timely fashion.

• Provide prompt customer service; handle questions and concerns of parents and/or staff that pertain to the office.

• Make copies as needed and maintain an organized office filing system.

• Input registration, payment, and participant information.

• Keep files up to date and ensure all required information is submitted.

• Assist Office Manager in collection of late payments.

• Ensure proper sign out of campers being picked up in the camp office including authorization and photo identification.

• Other duties as assigned by Office Manager.

Experience, Education and Qualifications:

• Possess high school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Must be 18 years of age.

• Excellent organizational and communications skills both verbal and written, interpersonal, problem solving, typing, and computer skills are essential to the success of this position.

• Possess and demonstrate ability to read, interpret and effectively communicate documents, information, and instructions such as safety rules, program policies, rules and procedures, and YMCA policies and procedures, work with minimum supervision, work as part of YMCA staff team.

• Ability to write and print routine reports and correspondence.

• Basic computer skills including Microsoft Word, Excel, and Internet Explorer, ability to learn CCC software.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Brings to this position maturity, responsibility and a sincere interest in working with people.

• Possess a general knowledge and understanding of YMCA, its goals, and its mission.

• Possess knowledge of various resources for programming ideas and the skills to utilize that information in program implementation.

Trainings & Certifications:

• Must attend and complete YMCA Child Abuse Prevention and other related training at Camp Iroquois Orientation.

YMCA Leadership Competencies:

• Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause

• Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence

• Program/Project Management: Ensures program or project goals are met and intended impact occurs

Physical Demands:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods of standing and frequent bending.

• Must be able to lift up to 50 pounds at a time.

• Will be exposed to illness-causing bacteria and viruses

Work Environment:

This job operates in a recreational and/or educational environment. This role routinely uses standard recreation and/or office equipment. At times, employees may be exposed to undesirable working conditions, communicable infectious diseases, and risk of injury from others. All employees are required to always follow the preventative health policies of the YMCA. The noise level in the work environment is moderate to high.