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Community Liaison

WMCHealth

Suffern, NYFull-time$39.48–49.97/hrPosted 6mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$39.48–49.97/hr
Location
Suffern, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

WMCHealth is hiring a Community Liaison. The Community Liaison will be a trusted member of or have a thorough understanding of the Jewish Orthodox community. This role serves as a bridge between patients, their families, and healthcare providers, ensuring culturally sensitive care and support for an exceptional patient, family, and visitor experience.

Key focus areas include Build and maintain strong relationships with the Jewish Orthodox community, Serve to support the rights and needs of patients, and Provide reception and assistance to patients, visitors, guests.

Successful candidates bring 1-2 Years Community Relations Experience, Bachelor's Degree in Public Relations, Communications, Public Health, Healthcare Administration, or Related Field, and Flexibility to Attend Events Outside Standard Business Hours. Important skills include Thorough Understanding Of The Jewish Orthodox Community, Culturally Sensitive Care, Relationship Building, Mutual Understanding And Cooperation, Patient Advocacy, and Professional Manner.

Skills & qualifications

RequiredNice to have

Skills

Thorough Understanding of the Jewish Orthodox CommunityCulturally Sensitive CareRelationship BuildingMutual Understanding and CooperationPatient AdvocacyProfessional MannerSupport Services CoordinationFeedback Collection and AnalysisPatient EducationProficiency With Patient RightsProficiency With HCAHPSProficiency With Regulatory RequirementsProficiency With Internal ProcessesStrong CommunicationInterpersonal SkillsTeamwork SkillsEngage With Community StakeholdersExcellent Organizational SkillsHandle Multiple Tasks SimultaneouslyMicrosoft OfficeData EntryTracking SystemsWork IndependentlyFlexibility to Attend Events Outside Standard Business Hours

Qualifications

1-2 Years Community Relations Experience1-2 Years Health Outreach Experience1-2 Years Communications ExperienceBachelor's Degree in Public RelationsBachelor's Degree in CommunicationsBachelor's Degree in Healthcare AdministrationBachelor's Degree in a Related FieldHealthcare ExperienceNonprofit ExperienceDegree in Public Health

Benefits

Medical Insurance
Dental Insurance
Paid Time Off
Tuition Assistance
Vision Insurance
401(k) Match

Full job description

Community Liaison

Company: NorthEast Provider Solutions Inc.

City/State: Suffern, NY

Category: Service/Trades

Department: Govt & Community Rel-WMCHealth

Union: No

Position: Full Time

Hours: M-F

Shift: AM

Req #: 47382

Posted Date: Apr 08, 2026

Hiring Range: $39.48 - $ 49.97

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/32560) Internal Applicant link

Job Details:

Job Summary:

Community Liaisonwill serve as a trusted member of and/or have a thorough understanding of the Jewish Orthodox community. This role will serve as a bridge between patients, their families, and healthcare providers, ensuring culturally sensitive care and support ensuring an exceptional patient family and visitor experience.

Responsibilities:

  • Build and maintain strong relationships with the Jewish Orthodox community to ensure mutual understanding and cooperation based on unique needs and concerns.

  • Patient Advocacy: Serve to support the rights and needs of patients, ensuring their voices are heard and respected. Provides reception and assistance to patients, visitors, guests, in a courteous and professional manner.

  • Provides appropriate follow-up and referrals beyond scope.

  • Proactively rounds on lounges and waiting areas, assisting with accessing resources, and providing supportive listening.

  • Reports safety concerns and patient issues to management, as appropriate

  • Support Services: Coordinate support services such as chaplaincy, kosher means and accommodations for religious practices.

  • Feedback Collection: Gather and analyze feedback from the community to identify areas of improvement in patient care and experience.

  • Education:

Educate patients and their families about healthcare processes, treatments and available resources in a culturally appropriate manner.

  • Maintains proficiency with Patient Rights, HCAHPS, and other regulatory requirements and internal processes

Qualifications/Requirements:

Experience:

1–2 years of experience in community relations, health outreach, communications, or a similar role (healthcare or nonprofit experience preferred). Strong communication, interpersonal, and teamwork skills, and ability to engage with community stakeholders. Excellent organizational skills and the ability to handle multiple tasks simultaneously. Proficiency in Microsoft Office and comfort with data entry and tracking systems. Ability to work independently. Flexibility to attend events outside standard business hours.

Education:

Bachelor’s degree in Public Relations, Communications, Public Health, Healthcare Administration, or a related field.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

  • Health Insurance

  • Dental

  • Vision

  • Retirement Savings Plan

  • Flexible Savings Account

  • Paid Time Off

  • Holidays

  • Tuition Reimbursement

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/32560) Internal Applicant link

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