Operations Manager
HCAOA (Home Care Association of America)
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At a glance
Job overview
HCAOA (Home Care Association of America) is hiring an Operations Manager. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment. This role makes a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and supports team members by providing leadership, training, and a structured work environment.
Key focus areas include Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences, Providing direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists, and Implementing and monitoring workflow systems and control mechanisms.
Successful candidates bring High School Diploma Or GED and Staffing And Operations Experience. Important skills include Organization, Problem-Solving, Communication, Decision-Making, and Conflict Resolution.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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401(k)
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Health insurance
Job Description: ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment. Learn more about how we show we value our team and why they love working at ComForCare. Why Join ComForCare:
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Treated with respect and dignity
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Ongoing training and development opportunities
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Flexible scheduling After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered. What we are looking for:
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High school diploma or G.E.D. certificate
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Minimum of one (1) years experience in staffing and operations or related field
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With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution
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Add any additional state-regulated minimum requirements.
What you will be doing:
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Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences
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Providing direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists
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Implementing and monitoring workflow systems and control mechanisms
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Ensuring job performance complies with agency policies, procedures, and regulatory standards
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Participating in agency quality improvement activities and attending required meetings and educational programs
You've read the whole posting — now see how you match it.