Helpdesk Technician - IT Vulnerability - 10 years experience

Job Title: IT Vulnerability\Helpdesk Technician

Location: Hybrid Work (3 days a week to Newtown Square, PA)

Type: 6+ Month Contract

Rate: $Open /hr.

Job Title:

Key Responsibilities:

• Regular monitor vulnerability scans performed on systems and applications.

• Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.

• Identify and document security vulnerabilities and recommend appropriate remediation strategies.

• Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.

• Develop and maintain vulnerability management procedures and documentation.

• Conduct security assessments and audits to ensure compliance with security policies and standards.

• Stay informed about emerging security threats, technologies, and best practices.

• Provide support during security audits and assessments by third-party entities.

• Provide onsite technical support to users as needed.

• Provide remote support to users using Beyond Trust Remote Support.

Requirements

Qualifications:

• 3+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role

• Experience in Helpdesk Support

• Experience in vulnerability assessment and management.

• Familiarity with security tools and technologies such as Nessus, MECM and Intune

• Excellent problem-solving skills and attention to detail.

• Ability to work effectively both independently and as part of a team.

• Strong communication and interpersonal skills