PC/LAN Technician (Continuous Recruitment)
Binghamton, NYJobPosted 7mo agoSeen in employer's feed 3 days ago
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Job overview
Broome-Tioga BOCES is hiring a PC/LAN Technician (Continuous Recruitment). The PC/LAN Technician provides customer service to end users in school districts, installing and maintaining hardware, software, and other classroom and computer technology. This role involves documenting technology issues and escalating them to level two support, requiring good communication and interpersonal skills.
Key focus areas include Provide strong customer service to end users, Install hardware, software and other classroom and computer technology, and Maintain hardware, software and other classroom and computer technology.
Successful candidates bring High School Diploma, 1+ Years Computer Tech Experience, and 30 Semester Credits. Important skills include Customer Service, Installation Of Hardware, Maintenance Of Hardware, Installation Of Software, Maintenance Of Software, and Installation Of Classroom Technology. Preferred (not required): A+.
Skills & qualifications
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Full job description
Responsibilities: Provide strong customer service to end users in various school districts. Responsible for the installation and maintenance of hardware, software and other classroom and computer technology. Document details of technology issues and escalate to level two support. Good communication and interpersonal skills needed. Does related work as required.
Job Qualifications
Minimum Qualifications:
Graduation from high school or possession of an equivalency diploma and either: A) One year of experience in the installation, operation, maintenance and problem-diagnosis of computer technology and network equipment; OR,
B) completion of 30 semester credits from a regionally accredited college or one accredited by the NYS Board of Regents, including 15 semester credits in computer science, information technology, engineering or closely related field; OR,
C) An equivalent combination of training and experience as defined by the limits of A) and B);
D) Broome County Civil Service Examination required
NOTE: Computer Technology refers to equipment such as laptops, Chromebooks, tablets, notebooks etc. SUBSTITUTION: Certification from a network training program that is vendor-approved (A+, Network+, Security+) may be substituted for one year of the above stated experience. SPECIAL REQUIREMENT: Possession of a valid license to operate a motor vehicle in the State of New York at the time of appointment.
Special Note: Because of the radical evolution of technology in this field, qualifying experience must have been gained within the last five (5) years.
Civil Service Title: PC/LAN Technician
Job Number: 26-103
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