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Home Health Intake Coordinator

Acute Home Healthcare

Orlando, FLJobSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Orlando, FL
Work Authorization
Not specified

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Job overview

Acute Home Healthcare is hiring a Home Health Intake Coordinator. Acute Home Healthcare seeks a compassionate Home Health Intake Coordinator to manage new patient referrals, secure authorizations, and coordinate home care services. The role involves entering schedules, communicating with physicians, insurers, and clinicians, reviewing charts for accuracy, and providing responsive support to patients and families while fostering strong relationships with healthcare partners.

Key focus areas include Process new referrals in a timely and courteous fashion, Enter authorizations and schedules in system, and Obtain re-authorizations for additional homecare services.

Successful candidates bring Doctor Office Administrative Experience. Important skills include Microsoft Word, Excel, Microsoft Outlook, PowerPoint, Outstanding Customer Service Skills, and Customer Service. Preferred (not required): Previous Medical Office Experience.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordExcelMicrosoft OutlookPowerPointOutstanding Customer Service SkillsPrevious Medical Office ExperienceCustomer Service

Qualifications

Doctor Office Administrative ExperiencePrevious Experience in Medical Office or Healthcare SettingAvailability to Work on Call Weekends

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Home Health Intake Coordinator

Job Summary:

Acute Home Healthcare, a thriving home healthcare agency, is seeking a dedicated and compassionate Home Health Intake Coordinator to join our team. As a key member of our intake team, you will be responsible for processing new referrals, obtaining authorizations, and ensuring timely and efficient coordination of home healthcare services. If you are looking for an environment that values kindness, comradery, and a good work-life balance, then Acute Home Healthcare is the right place for you!

Responsibilities:

  • Process new referrals in a timely and courteous fashion

  • Enter Authorizations and Schedules in System

  • Obtain Re-authorizations for Additional Homecare Services

  • Follow-up on Requests From the PCP for Services

  • Contact and Receive Authorizations from Insurance Company

  • Contact Clinicians (PT's, OT's, ST's) to Schedule Services

  • Request Home Health Orders From PCP's, Hospitals, and Specialist

  • Review Charts for Procedural Accuracy and Efficiency

  • Receive and Forward Faxes to Correct Departments

  • Confirm Patient's PCP's

  • Assist Patients with Any Questions, Comments, or Concerns

  • Develop Good Working Relationships with PCP Staff and Insurance Companies

  • Availability to work on call on weekends

Experience:

  • Previous experience working in a medical office or healthcare setting preferred

  • Working Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)

  • Outstanding Customer Service Skills

  • Doctor Office Administrative Experience (Minimum 2-3 years)

What We Offer:

  • Opportunities for growth and development

  • A collaborative and supportive work environment

  • A comprehensive benefits package, including:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

If you are passionate about delivering exceptional patient care and are looking for a rewarding career, apply now to join our dynamic team!

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