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Quick Lube Service Advisor

Thompson Buick GMC Cadillac

Raleigh, NCJobPosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Raleigh, NC
Work Authorization
Not specified

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Job overview

Thompson Buick GMC Cadillac is hiring a Quick Lube Service Advisor. Thompson Buick GMC Cadillac is seeking a Service Advisor to join their team. This role involves overseeing the drive lane, ensuring prompt and courteous service for customers, and taking ownership of the customer experience. The advisor will also provide concierge support for inquiries and efficiently distribute work among technicians.

Key focus areas include Oversee flow of Drive Lane, Ensure customers receive prompt, courteous, and effective service, and Take ownership of the customer's experience.

Successful candidates bring Clean Driving Record, Pre‑Employment Background Check, and Drug Screen. Important skills include Organized Personality, Friendly Personality, Manage Others, Time Management, and Communication Skills.

Skills & qualifications

RequiredNice to have

Skills

Organized PersonalityFriendly PersonalityManage OthersTime ManagementCommunication Skills

Qualifications

Professional, Well-Groomed Personal AppearanceClean Driving RecordSubmit to Pre-Employment Background CheckSubmit to Drug Screen

Benefits

Medical Insurance
Dental Insurance
401(k) Match
Paid Time Off

Full job description

Service Advisor Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. Thompson Buick GMC Cadillac has been in business since 1956. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Benefits * Medical and Dental * 401K Plan * HSA * Paid time off and vacation * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family owned and operated * Long term job security * Flexible Work Schedule * Saturday Lunches * Discounts on products and services * Short and Long Term disability Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check & drug screen

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