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Eligibility Specialist

HealthcareSupport Staffing

Maitland, FLFull-time$13.5–15.5/hrPosted 11y agoStill listed 6 days ago

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At a glance

Compensation
$13.5–15.5/hr
Location
Maitland, FL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

HealthcareSupport Staffing is hiring an Eligibility Specialist. The Eligibility Specialist verifies patient eligibility and benefits, including deductibles and co-pays, before appointments. This role involves obtaining referrals and authorizations, managing appointment schedules, and updating patient demographic information. The specialist also handles emails for add-on patients, answers phones, and provides front desk coverage as needed.

Key focus areas include Verify eligibility and benefits for all patients with appointments., Obtain referrals/authorization/LOA from PCP, referring physician’s offices or insurance company if needed., and Cancel or reschedule patients based on insurance information, as needed..

Successful candidates bring High School Diploma and 1+ Years Eligibility Experience. Important skills include Bilingual, Customer Service, Communication Skills, Team Member, Manage Multiple Tasks Simultaneously, and Highly Motivated.

Skills & qualifications

RequiredNice to have

Skills

BilingualCustomer ServiceCommunication SkillsTeam MemberManage Multiple Tasks SimultaneouslyHighly MotivatedOrganizedEmpatheticExcel Under PressureAttention to Detail

Qualifications

High School Diploma or Equivalent1 Year Minimum Experience in Eligibility and Benefits From Physician Practice

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

  • Verify eligibility and benefits for all patients with appointments including the deductible and co-pay information prior to the appointment time. Make comments in each account in the Practice Management system.

  • Obtain referrals/authorization/LOA from PCP, referring physician’s offices or insurance company if needed.

  • Cancel or reschedule patients based on insurance information, as needed.

  • Print next day appointment schedule for all doctors in both offices and review for any add on patients.

  • Verify demographic information on new patients and any patients with changes.

  • Complete all emails daily for add on patients to the appointment schedule.

  • Help answer phones.

  • Cover for front desk personnel, as needed.

  • Other duties as assigned.

  • Bilingual

  • High school diploma or equivalent.

  • One year minimum experience in eligibility and benefits from physician practice (vs. hospital)

  • Excellent customer service and communication skills.

  • Ability to work as a team member.

  • Manage multiple tasks simultaneously.

  • Highly motivated and organized.

  • Empathetic with patients’ needs and concerns.

  • Excel under pressure.

  • Attention to detail. Hours for this Position:

  • M-F 7:30am -4:30pm

Advantages of this Opportunity:

  • Competitive salary $13.50-$15.50 per hr. pending experience

  • Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO

  • Growth potential

  • Fun and positive work environment .

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