Forward Deployed Engineer (Junior Software Engineer)
New York, NYFull-timePosted 1y agoStill listed 4 days ago
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Job overview
Lantern is hiring a Forward Deployed Engineer (Junior Software Engineer). As a Forward Deployed Engineer at Lantern, you will play a critical role in ensuring customer satisfaction and success with the product. You will understand customer needs, build workflows within the Lantern product to meet those needs, and identify features to improve the product. This role is ideal for individuals seeking to enter software engineering at a fast-growing startup.
Key focus areas include Deeply understand what our customers are trying to achieve, Build out and test customer workflows in the Lantern product, and Come up with solutions to issues that arise as customers are using the platform.
Successful candidates bring Undergraduate Or Masters Degree In Computer Science. Important skills include SQL, Python, Collaborative Mindset, Solution-Oriented Mindset, Strong Work Ethic, and Drive. Preferred (not required): Salesforce and HubSpot.
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Full job description
Location: In-person, NYC
About Lantern: Lantern’s Data + AI platform helps revenue teams accelerate pipeline creation. Our workflows automate manual tasks and make external data truly actionable. Our most popular workflow, Champion Chaser, automates tracking of job changes and has helped revenue teams grow pipeline by 9% and increase win rates by 26%. We recently raised our Series A, marking an exciting phase of growth and expansion.
Role Overview: As a forward deployed engineer at Lantern, you will play a critical role in ensuring our customers are delighted with our product and are achieving their desired outcomes. You will be responsible for understanding what customers want to achieve, and turning that into a reality by building out workflows for them in the Lantern product. This is a phenomenal role for someone who is looking to get their foot in the door to software engineering at a fast-growth startup.
Key Responsibilities:
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Customer curiosity: Deeply understand what our customers are trying to achieve.
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Customer activation: Building out and testing customer workflows in the Lantern product to turn customer’s goals into reality.
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Problem solving: Coming up with solutions to issues that arise as customers are using the platform.
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Value engineering: Find ways to deepen the value customers are receiving from the Lantern product.
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Identify and build features that would enable us to improve the product Metrics of Success:
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Customer activation timelines
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How much value customers are getting out of the product Must haves:
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Undergraduate or masters degree in computer science.
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Experience working in SQL and Python.
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Collaborative and solution-oriented mindset.
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Strong work ethic and drive.
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High attention to detail.
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A consultative mindset with the curiosity to deeply understand customer needs and the creativity to solve them. Nice to haves:
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1+ years experience in software engineering
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Experience using Salesforce and/or HubSpot. Why this role?
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Foot in the door to software engineer: This is a phenomenal role for someone who is looking to get their foot in the door to software engineering at a fast-growth startup. We are open to candidates for whom this would be their first full time job.
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Collaboration: Work closely with a small team
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Timing: Join a company at an exciting stage of growth with recently secured Series A funding. How to Apply: Please send your resume and why you’re excited about this opportunity to [email protected].
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