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Head of Trust & Safety

Part-time

Flower Ave

New York, NYFull-time / Part-time$150–200K/yrPosted 1y agoStill listed 4 days ago

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At a glance

Compensation
$150–200K/yr
Location
New York, NY
Schedule
Full-time / Part-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Trust & Safety team is core to keeping the community safe, and the head will build and lead the organization, oversee staff, leverage AI for moderation, address escalated issues, report to leadership, assess risks, and stay current on best practices.

Skills & qualifications

RequiredNice to have

Skills

Artificial IntelligenceRisk AnalysisTeam ManagementUser ExperienceStrategic PlanningEmerging TechnologiesProduct Management

Full job description

💪 About the Role The Trust & Safety team is core to keeping our community safe. As the head of the organization you will:

  • Build an industry-leading Trust & Safety organization.

  • Oversee our current Trust & Safety team of 7 full-time employees and 75 part-time moderators.

  • Leverage artificial intelligence to improve our moderation efforts.

  • Address and resolve escalated issues in a timely and effective manner, while focusing on user experience and satisfaction.

  • Provide regular updates to the co-founders on Trust & Safety performance, trends, and initiatives.

  • Assess potential risks, vulnerabilities, and trends, and devise strategies to mitigate them.

  • Stay current on industry best practices, regulations, and emerging technologies to inform and enhance our Trust & Safety approach.

  • Report directly to the co-founder and CEO 👀 What We’re Looking For

  • A positive attitude and willingness to take on new challenges and responsibilities.

  • Desire to learn and scale as the company grows.

  • A passion for keeping our community safe.

  • Past role in product management or executive leadership. Base from $150,000 - $200,000 plus meaningful equity. Compensation commensurate with experience. Interested? Click here to apply.

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