Associate Director of Family Services - Central Office
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Job overview
Homes for the Homeless is hiring an Associate Director of Family Services - Central Office. The Associate Director of Family Services will support and oversee Family Services departments at six Family Residences in Manhattan, NY. This role involves identifying departmental achievement gaps through case audits, assessments, and DHS data, and contributing to a high-performing Family Services department. The ideal candidate has a passion for working with families in crisis and experience in social services.
Key focus areas include Provide support and guidance to six Family Services departments., Provide case oversight by reviewing case documentation., and Assist in providing mentorship and training to newly hired Directors..
Successful candidates bring Bachelor's or Master's in Social Services, Counseling, Human Services, or Forensic Science and 5+ Years Case Management, Child Advocacy, or Social Services. Important skills include Quantitative Data, Qualitative Data, Develop Comprehensive Solutions, Develop Recommendations, Organized, and Microsoft Suite. Preferred (not required): Working With Families In Crisis, Identify Departmental Achievement Gaps, Case Audits, and Assessments.
Skills & qualifications
Skills
Qualifications
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Full job description
Full Time
Central, New York, NY, US
Salary: $90,000.00 Annually
ASSOCIATE DIRECTOR OF FAMILY SERVICES
We are excited to invite a dedicated and passionate Associate Director of Family Services to join our central office team in Manhattan, NY. As an Associate Director of Family Services, you will focus on both supporting and overseeing our Family Services departments at our six Family Residences. The ideal candidate will have a passion for working with families in crisis, have experience in social services, and be able to identify departmental achievement gaps through case audits, assessments, and DHS data. The Associate Director of Family Services will be a large part of creating a high performing Family Services department. This position will report to the Senior Director of Operations. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve!
ABOUT HOMES FOR THE HOMELESS:
Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Provide support and guidance to our six Family Services departments by actively engaging with Directors, Social Workers, and Case Managers.
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Provide case oversight by reviewing case documentation, conducting case audits and triage high needs clients with Family Services staff.
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Assist in providing mentorship and training to newly hired Directors of Family Services.
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Conduct conferences with Family Services on high need cases.
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Conduct site visits to all six Family Residences.
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Review DHS reports and identify gaps in services that need to be addressed.
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Build a relationship with DHS and attend DHS meetings as required.
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Report site incidents to leadership.
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Address emergencies as required, as HFH is a 24/7 operation.
QUALIFICATIONS:
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A Bachelor’s or master’s degree in social services, counseling, human services, or forensic science.
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5+ years of experience in Case Management services, child advocacy, or social services.
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Experience working with underserved communities.
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Recognizes the importance of combining quantitative and qualitative data to develop comprehensive solutions and recommendations.
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Organized and fluent in Microsoft Suite.
COMPENSATION/EEO:
In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays.
Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.
TIME SHIFT:
9am-5pm, Monday-Friday
SALARY:
$90,000
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