Bilingual (Only) Part-Time Pediatric Front Desk Receptionist

Part-time

Pediatrics On Demand Inc

Oak Lawn, ILPart-time$18–20/hrPosted 7mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

$18–20/hr

Location

Oak Lawn, IL

Schedule

Part-time

Work Authorization

Not specified

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Job overview

Pediatrics On Demand Inc is hiring a Bilingual (Only) Part-Time Pediatric Front Desk Receptionist. Pediatrics On Demand is seeking a bright front desk receptionist to provide high-quality patient care and customer service. The role involves welcoming patients, managing inquiries, maintaining patient records, handling payments, verifying insurance, and ensuring confidentiality. The ideal candidate will be a team player who can uphold the highest standards of service.

Key focus areas include Welcome patients and visitors in person or on the telephone, Answer or refer inquiries from patients and visitors, and Answer patients' questions and maintain the reception area.

Successful candidates bring Healthcare Experience and High School Diploma or GED. Important skills include Customer Service, Professionalism, Friendliness, Courtesy, Team Player, and Customer Relations.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProfessionalismFriendlinessCourtesyTeam PlayerCustomer RelationsMathGrammarSpellingTypingFollow Written DirectionsFollow Oral DirectionsRead EnglishWrite EnglishSpeak EnglishUnderstand English

Qualifications

Healthcare ExperienceHigh School Diploma or GEDAbility to Work Evenings and WeekendsBilingual

Full job description

Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.

We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow’s Leaders”.

Hourly: $18-$20 Depending on Experience

12 hour shifts

Front Desk Responsibilities:

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned

Supervisory Responsibilities

Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required

Requirements:

Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Bilingual

Skills:

Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.

Job Type:

Part Time-Full Time

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