AAM - Service Advisor - Audi Albany
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
The Albany Auto Group is hiring an AAM - Service Advisor - Audi Albany. The Service Advisor assists Audi customers with their service needs, clarifying vehicle issues, conducting inspections, and developing estimates. This role involves writing repair orders, maintaining customer rapport and records, and calculating customer payments. The advisor also updates job knowledge through training and contributes to the group's reputation.
Key focus areas include Initiate services by listening to customer vehicle issues and clarifying descriptions, Conduct inspections and test drives, checking maintenance records and service schedules, and Verify service contract and warranty coverage.
Successful candidates bring Valid, Insurable Driver's License and Pass Background Check. Preferred (not required): Customer Service, Professional Demeanor, and Positive Attitude.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description Join our team assisting Audi customers with their service needs. Audi is a respected brand of automobile. Job Duties Include: - Initiating services by listening to the customer’s description of their vehicles issues/symptoms while clarifying descriptions - Conducting inspections and taking test drives; checking vehicle maintenance records and examining service schedules; verifying service contract and warranty coverage; developing estimates; writing repair orders, and maintaining customer rapport and records - Calculating customer payments, including deductibles and obtaining necessary signatures and entering repair orders (RO’s) into service databases - Updating job knowledge by participating in training and keeping abreast of manufacturers’ publications - Enhancing the group’s reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments Requirements - At least (2) years of experience in a service advisor role is ideal, preferably in a dealership setting with previous customer service experience - Valid, insurable driver’s license and ability to pass a background check - Experience or certification with specific manufacturer is a bonus - Professional appearance and demeanor with a positive attitude Additional Information This position offers an excellent benefits package which includes paid time off and holidays, health insurance, dental, vision and supplemental benefits like accident, hospital and life insurance, a 401(K) retirement plan with company matching, plus service and vehicle discounts! Salary $650 per week plus weekly incentives. Salary $650 per week plus incentive. Total compensation could be $80,000 to 100,000 per year.
You've read the whole posting — now see how you match it.