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Payroll Specialist

Lumber

Location TBDRemoteFull-timeNo compensation foundPosted 10mo agoVerified open 4 days ago
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At a glance

Compensation
No compensation found
Location
Location TBDRemote
Schedule
Full-time
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

Lumber is hiring a Payroll Specialist. The Payroll Specialist will be a key member of the Customer Success team, providing expert guidance to customers on accurate, compliant, and on-time payroll processing through Lumber's platform. This role involves troubleshooting issues, assisting with setup, and ensuring customers maximize the use of Lumber's payroll and workforce management features. The specialist will work with construction business owners, controllers, and HR teams.

Key focus areas include Manage and support customer payroll processing through Lumber’s platform, Ensure accuracy and compliance with federal, state, and local regulations, and Serve as a trusted advisor to customers, providing guidance on prevailing wage, union CBA rules, certified payroll, and deductions.

Successful candidates bring 3+ Years Payroll Processing Experience, Strong Knowledge of Payroll Systems, and Familiarity with Certified Payroll Reporting. Important skills include Payroll, Federal Regulations, State Regulations, Local Regulations, Prevailing Wage, and Union CBA Rules.

Skills & qualifications

RequiredNice to have

Skills

PayrollFederal RegulationsState RegulationsLocal RegulationsPrevailing WageUnion CBA RulesCertified PayrollPayroll SetupUser TrainingProblem SolvingPayroll SystemsConstruction Payroll TrendsTax UpdatesCompliance RequirementsWage and Hour LawsMulti-State PayrollFringe BenefitsWorkers’ Compensation AuditsExceptional CommunicationCustomer-First MindsetWorking in a Fast-Paced EnvironmentWorking in a Tech-Driven EnvironmentWorking in a Remote Setting

Qualifications

3+ Years Payroll Processing ExperienceValid Driver’s LicenseAccept a Background CheckAuthorized to Work in the United States

Full job description

The Opportunity As a Payroll Specialist on our Customer Success team, you’ll be the go-to expert helping our customers run accurate, compliant, and on-time payrolls through Lumber. You’ll work hand-in-hand with construction business owners, controllers, and HR teams—guiding them through setup, troubleshooting issues, and ensuring they get the most out of Lumber’s payroll and workforce management features. If you love problem-solving, know your way around payroll systems, and enjoy helping customers succeed, this role is for you.

What You’ll Do

  • Manage and support customer payroll processing through Lumber’s platform, ensuring accuracy and compliance with federal, state, and local regulations.
  • Serve as a trusted advisor to customers, providing guidance on prevailing wage, union CBA rules, certified payroll, and deductions.
  • Partner with Customer Success Managers to onboard new clients, assist with payroll setup, and train users on best practices.
  • Collaborate cross-functionally with Product and Engineering teams to escalate and resolve payroll-related issues.
  • Monitor customer accounts to identify potential issues, provide proactive support, and help reduce churn.
  • Keep up to date with construction payroll trends, tax updates, and compliance requirements.
  • Deliver exceptional customer experiences that align with Lumber’s mission to make construction work simpler. What We’re Looking For
  • 3+ years of experience in payroll processing, preferably in construction or with union/prevailing wage payrolls.
  • Strong knowledge of payroll systems, wage and hour laws, and multi-state payroll.
  • Familiarity with certified payroll reporting, fringe benefits, and workers’ compensation audits.
  • Exceptional communication and problem-solving skills.
  • Customer-first mindset — you’re energized by helping others succeed.
  • Comfortable working in a fast-paced, tech-driven environment. Why Lumber?
  • Be part of a fast-growing startup modernizing one of the world’s most essential industries.
  • Endless opportunities for growth. If you want to take your career to the next level, this is the place to be.
  • Work with a passionate, mission-driven team.
  • A culture that values learning, ownership, and getting sh*t done (the right way).
  • 100% remote flexibility with a supportive, collaborative team.
  • So, if you are the ONE and wondering how to be part of our Rocketship, quit scrolling and apply! Company Overview Lumber is reshaping the construction industry with an AI-powered workforce management platform that simplifies payroll, HR, compliance, scheduling, time-tracking, and more. With innovation at the core of everything we do, we empower businesses with cutting-edge solutions that transform the way they manage their workforce.

Department Customer Success

Requirements

  • Working in a remote setting
  • Valid driver’s license
  • Accept a background check
  • Authorized to work in the United States ‍

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