Sales Engineer

ClickHouse is the hottest analytic database on the planet. It now has more contributors than ElasticSearch, previously the biggest Open Source analytic project on GitHub. We’re looking to hire even more. Altinity is a distributed company that values employees, open-source, and doing the right things for customers. Altinity is hiring a Sales Engineer to efficiently and intelligently onboard and educate our clients. We’re looking for a skilled professional to join our team and support the growing demand from our sales organization. In this role, you’ll be responsible for securing the technical win and guiding prospects throughout their evaluation and selection process. We’re seeking a strong database expert who is customer-focused and results-driven — someone motivated to evangelize open-source ClickHouse technology, onboard and train new customers, and expand revenue opportunities with existing ones. Our ideal candidate has hands-on experience with open-source technologies and a passion for helping customers succeed. Responsibilities:

• Support our sales team during the customer trial process: demos, presentations, solution tailoring by ingesting customers data and working on it with SQL
• Manage communications between the customer and various internal Altinity Teams
• Manage and prioritize multiple paralel sales engagements with touch points in Engineering, Security and Legal.
• Engage new and existing accounts to identify and build relationships with decision makers.
• Ensure 100% customer satisfaction across assigned set of accounts (no less than 40).
• Prioritize customer needs and coordinate with support, product, and engineering teams to help customers be successful with ClickHouse and our Managed Database offering (Altinity.Cloud).
• Create technical documentation for DevOps, implementations, and services engagements

Requirements:

• 5+ years experience in Database engineer / systems architect / sales engineer roles working for companies in SaaS, Open Source or Enterprise Software.
• Strong background in analytic database and technologies (ClickHouse a strong plus)
• Solid understanding of Kubernetes and hands-on experience with deployment
• Hands-on experience with system administration and devops procedures for system deployment
• Successful customer-facing technical sales experience
• Experience in managing B2B relations with a track record of steadily increasing responsibility in sales or customer growth
• Hands-on experience with DevOps tools
• Ability to perform market and relevant technical research
• Ability to develop and use solution-based, consultative sales techniques
• Experience in leading a discussion with a group of Product Managers, Engineers, and Executives
• Enthusiasm for working in a high profile, fast-paced startup culture.
• Ready to travel for business when necessary

What You’ll do: Our customers are some of the largest and most exciting companies, and you will work closely with both their technology and business teams to scope out and implement onboarding projects. You will work closely with our CEO and the Head of Sales to prove the power of the platform to new clients. You’ll also get exposure to the inner workings of a rapidly growing organization. You will have opportunities to contribute ideas to the direction of our team and participate in the various initiatives that will drive our growth. Your specific responsibilities will include:

• Establish and maintain strong relationships throughout the sales cycle with our customers’ technical staff
• Drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for Altinity’s products and services
• Running in-depth demos to CTOs, Engineers, and Executives.
• Work closely with the technical members of our various partners to ensure their success with customers and prospects
• Assist the product team in requirements gathering for new integrations and features

What You’ll Need: To be successful in this role, applicants should possess the following qualities:

• Excellent written and spoken communication skills
• Deep interest in the database landscape
• Track record of learning new skills and putting them to use immediately
• Ability to be effective in an unstructured environment
• Sense of ownership and pride in your performance and that of the company

While not required, applicants will benefit from experience in the following areas:

• Some programming experience (Python)
• Domain knowledge in the datawarehouse space
• Sales and sales processes
• Startups and online technology

Our Benefits:

• Work from Anywhere, Anytime: We are not your typical nine-to-five shop! Enjoy the flexibility of working from literally wherever and whenever. Create a schedule that works for you and your family or lifestyle. Recharge your batteries with our open vacation policies.
• Cultural Diversity: We love that we get to work with passionate people from around the world. Currently, our team is made of professionals from 16 different countries!
• Career Development: We provide opportunities to learn new technologies as well as try out new roles. We also offer access to training on leading-edge technologies, plus flexible work schedules for external education.
• USA Employees Benefits: We offer comprehensive PPO health care plans for our US-based employees that are incredibly flexible to meet the needs of individuals or families. 401K with company match also available.
• Company Travel: We come together in person two to three times per year in locations across the globe. During non-pandemic times, of course! We also fund travel to conferences and encourage presentations as well as contributions to open-source communities.

This is a full-time position and includes equity in the company. Altinity is venture-funded and financially stable. We are 100% remote. You may work anywhere you have work permits, though we prefer candidates from North America or Europe. Check out our many other benefits, including flexible work hours, career development, and open vacation policies. This position has on-call responsibilities.