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Pharmacy Technician - Patient Care Coordinator

HealthcareSupport Staffing

Dunbar, WVFull-timeNo compensation foundPosted 11y agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Dunbar, WV
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Clear And Active Pharm Tech License In West Virginia

Job overview

HealthcareSupport Staffing is hiring a Pharmacy Technician - Patient Care Coordinator. The Patient Care Coordinator works with patients via telephone to compassionately and efficiently coordinate medication orders. This role involves communicating with patients regarding co-payment pricing and financial assistance programs, providing superior customer service, and ensuring adherence to specialty medications. The coordinator will also assist patients with copay assistance applications and track packages.

Key focus areas include Coordinate medication deliveries and payment of orders, Assist patients in applying for copay assistance programs and foundations, and Track packages when necessary.

Successful candidates bring High School Diploma, Pharmacy Technician License WV, and 1+ Years Pharmacy Experience. Important skills include Compassionate Customer Service, Superior Customer Service, Communication, and Proficient With Computers.

Skills & qualifications

RequiredNice to have

Skills

Compassionate Customer ServiceSuperior Customer ServiceCommunicationProficient With Computers

Qualifications

HS DiplomaClear and Active Pharm Tech License in West Virginia1-2 Years High Volume Retail or Specialty Pharmacy ExperienceClear BackgroundValid Education

Full job description

Position Summary:

The Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed and must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications

Major Job Duties:

  • They will be responsible to coordinate medication deliveries and payment of the order.

  • They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.

  • In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.

  • HS diploma

  • Clear and active Pharm Tech license in state of West Virginia

  • 1-2 years' experience in a high volume retail or specialty pharmacy

  • Must be able to provide compassionate, superior customer service in a timely manner over the phone

  • Strong written and verbal communications skills

  • Proficient with computers

  • Clear background and valid education

Are you an experienced Registered Dietitian looking for a new opportunity with a prestigious healthcare company in Moreno Valley, CA? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

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