Service Advisor at Livermore Ford Lincoln

Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. We offer: * Highly competitive compensation * Paid training and development * Medical, Vision and Dental Benefits * 401(k) with company match * Free College education courses for employees and their immediate family members * Employee discounts * Excellent culture * Room for growth RESPONSIBILITIES: * Greet customers promptly in a friendly manner * Obtain customer and vehicle information * Provide excellent customer service to all customers * Clearly document all vehicle symptoms as described by the customer * Review all current and future vehicle service needs & recommendations with every customer * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements. * Explain all completed work and charges to customers REQUIREMENTS: * Proven record of achieving exceptional Customer Satisfaction * Previous customer service experience * Highly skilled in multi-tasking and personal organization * Above average energy level * A desire for a long-term career with a growing organization * Personal and professional integrity If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration. Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment. For more information, please see gillautogroup.com.