HyperWellness Representative
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At a glance
Job overview
Restore Hyper Wellness is hiring a HyperWellness Representative. Restore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to join their team. This role involves providing excellent customer service, educating clients on modalities, and assisting with various store operations. The ideal candidate will be the first point of contact for clients and contribute to a fun, social environment.
Key focus areas include Maintain a professional and courteous relationship with every client, Answer the phone and return voicemails, and Book, reschedule and cancel appointments.
Successful candidates bring Love For Health And Wellness, 1+ Year Customer Service Experience In Retail/Service Environment, and Availability To Work Weekends. Important skills include Excellent Communication Skills. Preferred (not required): Professional And Courteous Relationship, Answering Phone, Returning Voicemails, and Booking Appointments.
Skills & qualifications
Skills
Qualifications
Full job description
We are looking for candidates for full time and part time including weekends at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.
We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.
Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.
Responsibilities
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Maintaining a professional and courteous relationship with every client
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Answering the phone and returning voicemails
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Booking, rescheduling and canceling appointments
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On-boarding new clients, obtain waivers, and create Client Profiles in our POS
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Checking-in and retailing out customer sessions on our POS
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Greeting customers and ushering them to their service of choice
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Administering all non-medical and non-specialty services
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Providing service tours, selling packages & memberships
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Executing opening and closing duties
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Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
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Educate clients on the all Restore modalities
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When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Qualifications:
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A love for health and wellness
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At least one year of customer service experience in a retail/service environment.
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Availability to work weekends.
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Excellent communication skills
Compensation & Benefits
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Competitive hourly wage
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Monthly performance based commission opportunity
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Flexible schedule in a fun work environment
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Access to complementary and discounted in-store services
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Opportunity for growth
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