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Surgery Counselor (Elective Procedure Sales) - LASIK & Refractive Surgery

Laser Eye Institute

Troy, MIJobPosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Troy, MI
Work Authorization
Not specified

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Job overview

Laser Eye Institute is hiring a Surgery Counselor (Elective Procedure Sales) - LASIK & Refractive Surgery. The Surgery Counselor guides patients through the decision-making process for LASIK and refractive surgery. This role involves discussing treatment options, overcoming objections, building trust, and helping patients move forward with surgery while delivering an exceptional patient experience. The ideal candidate has a proven background in elective procedure sales.

Key focus areas include Consult with prospective LASIK and refractive surgery patients, Build rapport and educate patients on their vision correction options, and Present procedure recommendations and pricing.

Successful candidates bring 2+ Years Selling Elective Medical Procedures Or Aesthetic Services. Important skills include Consultative Sales Approach, Closing Skills, Discussing Procedures, Communication, Relationship Building, and Managing Multiple Patient Leads. Preferred (not required): Discussing Treatment Options, Overcoming Objections, Building Trust, and Delivering Exceptional Patient Experience.

Skills & qualifications

RequiredNice to have

Skills

Consultative Sales ApproachClosing SkillsDiscussing ProceduresCommunicationRelationship BuildingManaging Multiple Patient LeadsAttention to DetailDiscussing Treatment OptionsOvercoming ObjectionsBuilding TrustDelivering Exceptional Patient Experience

Qualifications

2+ Years Selling Elective Medical Procedures or Aesthetic ServicesPlastic Surgery ExperienceCosmetic Surgery ExperienceMedical Spa ExperienceAesthetic Medicine ExperienceDermatology Cosmetics ExperienceFertility Treatment ExperienceDental Implants ExperienceRefractive Surgery or Ophthalmology Experience

Benefits

Medical Insurance
Dental Insurance
401(k) Match
Paid Time Off

Full job description

Laser Eye Institute is Michigan's largest LASIK and SMILE vision correction center. We are seeking an experienced Surgery Counselor to guide patients through one of the most important decisions of their lives.

This is not a traditional medical receptionist or scheduling position. We are looking for someone with a proven background in elective procedure sales, such as plastic surgery, cosmetic surgery, aesthetics, medical spa services, or other high-value cash-pay healthcare procedures.

The ideal candidate is confident discussing treatment options, overcoming objections, building trust, and helping patients move forward with surgery while delivering an exceptional patient experience.

Responsibilities

  • Consult with prospective LASIK and refractive surgery patients

  • Build rapport and educate patients on their vision correction options

  • Present procedure recommendations and pricing

  • Guide patients through financing and payment options

  • Follow up with prospective patients by phone, text, and email

  • Address concerns and overcome barriers to scheduling

  • Maintain an organized sales pipeline and consistently follow up on leads

  • Coordinate closely with physicians and the clinical team to provide an exceptional patient experience

  • Consistently achieve consultation and surgery conversion goals

Requirements

  • 2+ years of experience selling elective medical procedures or aesthetic services

  • Strong closing skills with a consultative sales approach

  • Comfortable discussing procedures ranging from several thousand dollars

  • Excellent communication and relationship-building skills

  • Ability to manage multiple patient leads while maintaining attention to detail

Highly Preferred Experience

  • Plastic surgery

  • Cosmetic surgery

  • Medical spa

  • Aesthetic medicine

  • Dermatology cosmetics

  • Fertility treatment

  • Dental implants

  • Refractive surgery or ophthalmology

Benefits

  • Great compensation, competitive base salary plus performance-based incentive opportunities.

  • Opportunity for career growth both professionally and personally

  • Excellent Insurance benefits (Medical, Dental, Prescription)

  • Four weeks paid time off per year (PTO, Vacation, Holidays)

  • 401(k) retirement plan with 4% employer match

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