Automotive Service Consultant
Scranton, PAJobSeen 1mo agoSeen in employer's feed 2 days ago
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Job overview
Hyundai Careers is hiring an Automotive Service Consultant. The Automotive Service Consultant initiates automotive services and repairs by identifying vehicle performance problems and service requests, verifies warranty and service contract coverage, develops estimates, writes repair orders, and maintains customer records. They act as the communicator and liaison between customers and technicians, ensuring both parties understand the needed and recommended services and repairs.
Key focus areas include Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests, Verify warranty and service contract coverage, and Develop estimates.
Important skills include Initiating Automotive Services, Initiating Automotive Repairs, Ascertaining Vehicle Performance Problems, Ascertaining Service Requests, Verifying Warranty Coverage, and Verifying Service Contract Coverage.
Skills & qualifications
Skills
Full job description
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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