Global Survey Manager

Description

ICF is seeking a motivated Survey Manager to provide technical leadership and coordination to national implementing agencies conducting population-based surveys through The Demographic and Health Surveys (DHS) Program; and to inform and support technology-enabled innovations that improve the efficiency of the overall survey process.

Survey Managers typically lead one active survey at a time. The Survey Manager is ICF’s main day-to-day counterpart to the national implementing agency, usually a statistics office or ministry, and supports country ownership of the survey from design through dissemination. Survey Managers coordinate a cross-functional team of sampling, data processing, biomarker, GIS, and communications specialists. The Survey Manager works within a portfolio of surveys overseen by a Survey Portfolio Manager, who provides mentoring, budget and forecast information, and backup support.

Specific programmatic and technical tasks include:

• Working with host country implementing organizations and other survey stakeholders to support implementation of surveys and activities to meet data needs within budget and time constraints.

• Providing technical assistance to countries in various stages of the survey process, e.g., questionnaire adaptation, field staff training, fieldwork monitoring, adaptation of analysis plans, reviewing data tables for accuracy, report writing, and dissemination of the survey findings.

• Preparing and adapting training materials and working with implementing agencies to train local field staff in questionnaire content, interviewing techniques, and computer-assisted personal interviewing (CAPI).

• Leading the survey’s cross-functional project team (sampling, data processing, biomarker, GIS, communications, and other specialists): running regular team meetings, setting technical priorities, and agreeing on assignments across ICF teams.

• Support the Survey Portfolio Manager’s negotiation and management of survey budgets, flagging technical, schedule, and cost issues early and as they arise.

• Supporting the preparation of contracts and subcontracts for implementing agencies, working with ICF contracts staff.

• Preparing IRB protocols.

• Assuring ICF and DHS Program protocols are followed to ensure data quality and timeliness, and flagging technical, schedule, and cost risks early.

• Writing and reviewing survey reports, including descriptions of survey activities and interpretation of survey results.

• Communicating throughout all stages of the survey process with other staff, implementing agencies, donor agencies, and other key stakeholders in a clear and timely manner.

• Working with data analysts on an as-needed basis to conduct data quality assessments and interpret demographic data.

• Working with the wider team to adapt survey management tools and processes in ways that increase cost and time efficiencies while maintaining core DHS quality standards.

• Piloting and giving structured feedback on DHS Program innovation tools, such as AI-assisted report writing and anomaly detection for data quality.

• Using AI-assisted and automated tools in day-to-day survey work, and helping identify where they save time and where expert judgment remains essential.

This position will be either remote or hybrid, based in Rockville, Maryland, and involves approximately 25-30% travel mainly to countries in sub-Saharan Africa and Asia. Trips are typically 2-6 weeks in duration. Preference will be given to candidates with experience working in low- and middle-income countries.

Required Qualifications:

• Advanced degree in demography, public health, nutrition, epidemiology, or a similar topic area.

• 3+ years of experience in survey work, preferably in global health and population surveys. This experience must include using CAPI.

Preferred Qualifications:

• Professional level proficiency in French.

• Experience coordinating a full survey cycle at DHS or other large population-based household survey program (e.g., MICS, LSMS, PHIA, or national surveys).

• Experience with biomarker collection in population-based surveys.

• Project management experience on international programs.

• Excellent verbal and written communication skills with both technical and non-technical audiences.

• Experience in survey budget monitoring.

• Experience using or testing digital, automated, or AI-enabled tools in survey or data work.

• Ability to read and understand financial budgets and their connection to activities and deliverables (e.g., have budget awareness).

• Ability to foster productive working relationships with multiple stakeholders in a complex political environment.

• Strong organizational and program management skills, including the ability to balance multiple tasks simultaneously and set strategic priorities.

• Ability to work both independently and as part of a multidisciplinary team.

• Professional level proficiency in Portuguese.

• Data analytic and visualization experience using a statistical software package e.g., Stata, R, SPSS, Tableau, PowerBI.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00

Nationwide Remote Office (US99)