Mgr-Digital Product Mgmt

Mgr-Digital Product Mgmt

Phoenix, AZ, United States(Hybrid)

Job Description

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience.

The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business.

Responsibilities

• Closely work with Business strategy & Product partners to define Product scope & Capabilities.

• Instrumental in defining solution roadmap, recommend transition architecture to bridge current state and future state.

• Partners with business strategy, solution architects, release train engineers and scrum teams to drive development of solutions from ideation to launch.

• Create user stories and work with Scrum teams to size the required effort.

• Own and manage the product backlog.

• Serves as a content expert in their portfolio and collaborates with the business strategy, Product partners and scrum teams to prioritize features, schedule releases in accordance with the broader roadmap and monitor customer satisfaction through show and tells.

• Regularly communicates status updates to key stakeholders.

• Influences, leads and communicates among constituents within program increment with respect to the product vision, features and relevant milestones.

Qualifications

• 5+ years of experience in developing product requirements & roadmaps and driving product development.

• Ability to understand customer needs and translate those needs into prioritized Capabilities and Features for execution.

• Bachelor’s Degree (or comparable experience) in computer science, engineering or a related technical discipline is required.

• Proven track record of thought leadership and result-orientation.

• Strong experience of driving results and collaborating in a cross-functional and global environment.

• Ability to work on multiple initiatives in parallel in a single Program Increment.

• Excellent communications skills required to gain alignment, and influence priorities.

• Ability to build strong relationships with business strategy & technology partners and stakeholders.

• High energy, solution-oriented team player with ability to think strategically.

• Strong analytical skills with the ability to clearly articulate complexities.

• Prior experience working in Agile, SAFe environments.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

• Job Identification 26016278

• Job Category Product

• Posting Date 11/11/2026, 01:37 PM

• Apply Before 11/25/2026, 05:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Job Shift Day

• Locations AMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid)

• Salary Range $103750 - $174750 annually + bonus + benefits

• Career Area Product

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