Phlebotomy Supervisor

Job Description Phlebotomy Supervisor - Twinsburg, OH, Monday to Friday, 8:00 AM to 5:00 PM Oversee functions of Patient Services that may include Mobile Phlebotomy, In-Office Phlebotomy and Patient Service Centers. The Supervisor will have responsibility for all activities of the function including but not limited to, training of all personnel, all daily operations and staffing of PSCs. Ensure maintenance of a safe, professional environment in all facilities supervised. Pay range: Minimum of $70,000+ per year $5,000 sign-on bonus available to external candidates only Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. **Benefits information:**We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Responsibilities: Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy. Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices. Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required. Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.) Performs site visits at all assigned PSCs/ IOPs and mobile phlebotomy sites and document findings. Performs QA audits. Site visits scheduled appropriately to provide adequate supervision. Relocate/open/close PSCs, IOPs and RRLs. Oversees inventory process for supervised facilities. Participates in the interview, selection and hiring of new employees. Responsible for training, coaching, supervision and development of staff. Monitors on-going performance of employees; provides corrective action and counseling as required. Performs mid-year and annual performance appraisals. Holds regularly scheduled meetings for dissemination of all information to staff. Ensures all employees meet requirements for driving on company business. Tracks/enters time/attendance of employees. Prepares schedules with minimal overtime for employees.Maintains adequate coverage for all facilities. Prepares month-end reports. May perform training and onboarding of new Clients. Investigates/resolves and responds to customer complaints appropriately and effectively. Responsible to ensure Quest impr