Senior Store Operations Specialist

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

This role is responsible for supporting the New Store opening process, including new store openings and remodels, with speed, efficiency, integrity, and a customer lens. This includes collaboration with the field, Store Operations, Finance, Store Design & Construction, Technology, Workforce Management, HR, Real Estate, Logistics, Procurement, and External Stakeholders.

Responsibilities:

• Owns project timelines for all new store openings, tracking progress, providing updates, and driving resolution of open issues

• Manages the BBW New Stores inbox, serving as the primary liaison between our Field leaders, Real Estate Support team, and internal and external partners while demonstrating urgency and business acumen

• Identifies and communicates trends within Salesforce to proactively mitigate risks impacting future store openings

• Owns Salesforce enhancements and continuous system improvements

• Maximizes the success of new, remodeled, and relocated store openings through timely risk mitigation and accurate communication of evolving project details

• Effectively communicates and influences partners at all levels, including Home Office and Field Leadership

• Advocates for store teams by gathering feedback, strengthening cross-functional partnerships, and driving process improvements

• Partners with Technology team streamline the new store opening process and ensure all technology deliverables are completed on schedule

• Supports the Real Estate operational process with a focus on excellence and continuous improvement

Qualifications:

• Minimum of 1-3 years equivalent work experience; 1+ years of retail experience preferred

• Ability to travel up to 50% as needed to support Real Estate openings

• Demonstrates independence and accountability in a hybrid work environment with a commitment to continuous self-development

• Proficiency in Microsoft Office (Excel, Teams, and Outlook) and Adobe Acrobat

• Strong organizational and communication skills with a detail-oriented, process-driven approach

• Adaptability and effective prioritization in a fast-paced, collaborative environment

• Proven ability to manage multiple priorities and respond quickly to evolving business need

• Experience with Salesforce, SAP, Fexa, Shopify, or similar platforms preferred

Education:

• Bachelor's degree or equivalent work experience

Core Competencies

• Drives Results

• Action Oriented

• Collaborates

• Decision Making

• Nimble Learning

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

• Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

• No-cost mental health and well-being support through our Employee Assistance Program (EAP).

• 401(k) with company match and Associate Stock Purchase Program with discount.

• Opportunity for paid time off, paid parental leave and access to family building benefits.

• Home, auto and pet insurance and a company-provided Care.com subscription.

• Tuition reimbursement and scholarship opportunities for post-secondary education.

• Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.

• Visit bbwbenefits.com (https://careers.bathandbodyworks.com/benefits) for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (https://bca.lacity.gov/sites/default/files/Uploads/fciho/FCIHO%20Notice%20to%20Applicants%20for%20Private%20Employers%20-%20English%20ADA%20Final.pdf) , Philadelphia Fair Chance Law (https://www.phila.gov/media/20260428133610/Fair-Criminal-Records-Screening-Standards-Ordinance-amendments-2026.pdf?ogbsw7y28sd) , San Francisco Fair Chance Ordinance (https://media.api.sf.gov/documents/2025\_FCO\_Poster\_June2025.pdf) , Washington Fair Chance Act Guide (https://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/FCA-Flyer\_June%202026\_English\_Update.pdf?VersionId=mmfHLJ9an2.w58wsyA2a.Buxej.FZ06Y)

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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