IT Desktop Technician
General Dynamics Land Systems Inc.
Lima, OHJobSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The IT Technician serves as the primary contact for site IT services, providing end-user support and maintenance across applications, networks, servers, and storage. The role identifies local IT needs, troubleshoots issues through various channels, and coordinates with GDLS headquarters IT teams to meet site requirements.
Skills & qualifications
Skills
Qualifications
Full job description
About the Role: The IT Technician serves as the main contact for all IT services at a site, handling enduser support and maintenance, supporting applications, networks, servers, and storage, identifying local IT needs and issues, troubleshooting problems through various channels, and coordinating with GDLS headquarters IT teams to ensure the site's requirements are met. About GDLS We Serve Those Who Protect What Matters. At General Dynamics Land Systems, we build the combat vehicles and integrated technologies that give soldiers a decisive advantage. We design, engineer and sustain advanced tracked and wheeled systems paired with modern electronic architecture, AI-enabled capabilities and autonomy-ready technology. From Abrams to LAV, Stryker to AJAX, robotic platforms to software solutions and beyond, our portfolio delivers proven performance for customers around the world. That's why Soldiers and Marines have trusted General Dynamics Land Systems products in the toughest conditions for decades. We deliver the power to win. Every day, our global team looks beyond the horizon, solving problems before they become challenges. Bring your talent. Bring your purpose. Let's shape the future of General Dynamics Land Systems together. Qualifications - Bachelors Degree in Information Technology, Computer Science or related discipline. OR Associate's Degree in a IT related discipline or in lieu of degree, 10 plus years experience in related role. - 5 - 7 years' experience in desktop services, network services and/or server/storage services - Certifications such as A+ or Microsoft MC a bonus - Perform On-Call support for remote users - Ability to work with users of various levels of technical expertise - Excellent technical knowledge of hardware, including desktops, laptops, tablets, smartphones, workstations and VDI - Excellent technical knowledge of PC internal components, including drives, cards, memory upgrades - Hands-on hardware troubleshooting experience - Extensive equipment support experience with Dell, EMC, Cisco, etc. - Working technical knowledge of current protocols, operating systems, and standards - Working knowledge of DNS and DHCP - Ability to operate tools, components, and peripheral accessories - Able to read and understand technical manuals, procedural documentation, and OEM guides - Ability to conduct research into PC issues and products as required - Effective interpersonal skills and relationship-building skills - Strong written and oral communication skills - Ability to present ideas in user-friendly language - Understanding of the organization's goals and objectives - Analytical and problem-solving abilities, with attention to detail - Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment - Experience working in a team-oriented, collaborative environment - A strong customer-service orientation - Excellent technical knowledge of hardware, including desktops, laptops, tablets, smartphones, workstations and VDI - Excellent technical knowledge of PC internal components, including drives, cards, memory upgrades - Hands-on hardware troubleshooting experience - Extensive equipment support experience with Dell, EMC, Cisco, etc. - Working technical knowledge of current protocols, operating systems, and standards - Working knowledge of DNS and DHCP - Ability to operate tools, components, and peripheral accessories - Able to read and understand technical manuals, procedural documentation, and OEM guides Responsibilities to Anticipate/Expect: The IT Technician's role is to provide a single point of
How this job compares
Set against the 2,791 open IT Support jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- Ohio median$58–75K/yr26 salary ranges
- US median$25–32/hr772 hourly ranges
- Openings
- Olive Jobs lists 114 open IT Support jobs in Ohio and 2,791 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Modern Technology Solutions, Inc.5 open
- CompuCom4 open
- Insight Global4 open
- Experience
- This posting asks for at least 5 years of experience — more than three in four IT Support postings that state a minimum ask for (median 2 years, across 1,940 postings).
- Education
- 337 of the 2,791 open IT Support jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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