Medical Office Associate
Calhoun, GAFull-time$15.14–24.22/hrPosted 1 day agoStill listed today
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At a glance
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Job overview
The Medical Office Associate supports patient-facing and administrative operations at AdventHealth Gordon. The role facilitates medical record requests, assists with closing procedures, welcomes and directs patients, handles calls, schedules appointments, verifies insurance coverage, collects payments, establishes payment plans, and processes referrals. The position requires a high school diploma or equivalent; related experience is preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule: Full time Shift: Day (United States of America) Address: 1035 RED BUD RD NE City: CALHOUN State: Georgia Postal Code: 30701 Job Description:
Schedule: Full Time
Shift: Requires full availability for Mon-Fri 8am-5pm
Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely. Education:
- High School Grad or Equiv [Required]
Work Experience:
- 1+ years related experience [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
- Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.14 - $24.22 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
How this job compares
Set against the 1,236 open Patient Services jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$15.14–24.22/hr
- US median$20–27/hr670 hourly ranges
This range's midpoint, $19.68/hr, is 14% below the US median midpoint ($23/hr) — in the lowest quarter of Patient Services hourly ranges across the US.
- Openings
- Olive Jobs lists 29 open Patient Services jobs in Georgia and 1,236 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Wellstar Health System11 open
- Aspen Dental4 open
- HCA Healthcare3 open
- Experience
- This posting asks for at least 1 year of experience; Patient Services postings that state a minimum ask for 1 year at the median (713 postings).
- Education
- This posting asks for a high school diploma; 751 of the 1,236 open Patient Services jobs (61%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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