Seasonal Events and Education Associate - Eataly Flatiron
New York, NYFull-time$17–21/hrPosted 4 days agoStill listed 4 days ago
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At a glance
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Job overview
The Events & Education Associate helps guests make informed shopping decisions by sharing product stories and recommending food and beverage pairings. The role responds to guest questions, prepares tastings and demonstrations, supports events and tours, and communicates information to store teams and vendors. It also includes maintaining shopping-cart availability and handling cash transactions. The position requires onsite work on a flexible schedule that often includes evenings, weekends, and holidays.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Company Description
Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!
Job Description
An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events and Storytelling Manager.
- Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
- Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items
- Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
- Communicates daily/monthly new information to Eataly teams
- Prepares and executes product tastings and demonstrations
- Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
- Assists with events, such as feste and sagre, and tours for guests
- Circulates store regularly to ensure shopping carts are always available in designated areas
- Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
- Performs other duties as required or assigned
Qualifications
- High school diploma or equivalent
- Knowledge of and passion for Italian food and beverage
- Outstanding communication and relationship-building skills
- Outgoing personality and ability to sell
- Intermediate computer skills
- Retail and/or restaurant experience preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
The range for this position is $17-$21/hr
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
How this job compares
Set against the 3,339 open Guest Services jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$17–21/hr
- New York median$17–18/hr112 hourly ranges
- US median$17–18/hr1,565 hourly ranges
This range's midpoint, $19/hr, is 10% above the New York median midpoint ($17/hr) — in the middle half of Guest Services hourly ranges in New York.
- Openings
- Olive Jobs lists 147 open Guest Services jobs in New York and 3,339 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- McDonald's51 open
- AMC Theatres7 open
- Chuck E. Cheese7 open
- Experience
- Guest Services postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (412 postings).
- Education
- This posting asks for a high school diploma; 409 of the 3,339 open Guest Services jobs (12%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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