Senior Director Infrastructure & Operations

Description

Lead the technology foundation behind UCLA Health's mission and help shape its next generation of secure, resilient, and intelligent infrastructure.

UCLA Health is seeking a visionary technology leader to guide the infrastructure and operations that power one of the nation's leading academic health systems.

Reporting to the Chief Technology Officer, you will lead enterprise infrastructure, cloud, network, architecture, platform, development, and operational services supporting a secure and highly available 24/7 environment.

In this role, you will:

• Set the strategic direction for enterprise infrastructure and operations

• Lead and develop a large organization of technology leaders and professionals

• Modernize cloud, on-premises, network, compute, storage, and monitoring capabilities

• Build artificial intelligence-ready infrastructure and advance intelligent automation

• Strengthen cybersecurity, resilience, disaster recovery, and business continuity

• Oversee technology roadmaps, budgets, investments, and strategic vendors

• Deliver reliable technology that supports patient care, education, research, and community engagement

Qualifications

Required:

Bachelor's degree or equivalent education and experience

10 or more years of enterprise infrastructure and operations leadership

Success managing complex, mission-critical technology environments

Expertise across cloud, networking, data centers, enterprise architecture, and infrastructure platforms

Strong strategic, financial, operational, and people leadership skills

Healthcare or academic medical center experience preferred

Ability to communicate with people effectively, organize resources within teams and motivate others, including effective facilitation, consensus building, and multi-level communications on issues and incidents across stakeholder groups and support teams to ensure clarity, prioritization, and resolutions

Ability to analyze complex end-user business needs and devise effective cost-efficient solutions

Ability to skillfully react and adapt to a fluid and constantly changing and evolving work environment

Demonstrated ability to accomplish and direct financial evaluations of new and existing projects, products, services, and operations maintenance, driving opportunities for scaling or reducing costs and investments, including through consolidation and rationalization

Demonstrated ability to analyze information and situations to identify relevant issues, propose solutions, recognize alternatives, and to present this in a logical and objective manner

Demonstrated ability to participate in the development, justification and management of a multi-million dollar operating and capital budget

Demonstrated ability to work well both independently and in team-oriented environment

Demonstrated ability to work well with external organizations and vendors in obtaining and coordinating services

Demonstrated negotiating, communications, and diplomacy skills

Interpersonal and leaderships skills to build relationships and work effectively with staff, faculty, administrators and external colleagues and partners

Preferred:

Understanding of advanced networking concepts (TCP/IP, routing, firewalls, network security)

Understanding of EMR/EHR technical architecture and deployment

Understanding of information technology across the domains of Academic Medical Centers comprised of a multitude of clinicians, researchers, educators and a multitude of administrators

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.