Senior Technical Program Manager

Own the strategy and roadmap for privacy and compliance programs, defining scope, priorities and operating cadence across areas such as privacy reviews, certifications, data residency, and regulatory readiness for AI and agents. Own program effectiveness. Lead privacy and compliance risk management by identifying, assessing and prioritizing systemic and emerging risks, recommending practical mitigations, and working with accountable engineering owners to drive resolution. Partner with engineering and compliance experts to translate regulatory and control requirements, including SOC 2, ISO 27001, FedRAMP, PCI DSS and GDPR into scalable, testable automated checks with clear criteria for passing, failing and handling exceptions. Align privacy, legal (CELA), security, engineering and service-group champions around common standards and outcomes without relying on direct authority. Coordinate this work through a federated model. Modernize compliance workflows with AI automation that reasons over program and compliance status, risks, evidence and follow-ups, using AI assistants, tool-calling agents, retrieval-augmented workflows, and prompt and context engineering. Evaluate and monitor AI-assisted automation to measure its quality, reliability, safety and cost in practice rather than relying on assumptions. Lead audit and regulatory readiness by coordinating evidence, documentation and attestations for internal reviews, external audits and certifications. Support senior leaders' decisions through program reviews and executive summaries that clarify risk posture, control effectiveness, regulatory changes and investment priorities. Strengthen practices across the organization by creating reusable playbooks and templates and mentoring TPMs and champions. Embody our culture and values. Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). 2+ years of experience managing cross-functional and/or cross-team projects. Extensive professional software engineering experience building and operating production systems at scale, with significant depth in privacy, compliance, security, and data protection. Demonstrated ability to translate privacy and regulatory requirements (such as GDPR or HIPAA) into technical designs and enforceable controls. Hands-on command of privacy and security fundamentals: privacy-by-design, data minimization, access-control models (RBAC/ABAC), encryption, audit logging, and data lifecycle management. Experience running privacy, compliance or regulatory programs for cloud or enterprise SaaS services, including control design, metrics, dashboards and audit readiness. Working knowledge of frameworks such as GDPR, SOC 2, ISO 27001, FedRAMP, PCI DSS or NIST 800-53, and privacy documentation such as DPIAs and records of processing. Experience with AI governance, Responsible AI, or privacy considerations for AI and agentic systems. Hands-on experience using AI assistants and agents (for example Copilot or Copilot Studio) to automate workflows and defining success metrics for them. Relevant certification such as IAPP (CIPP/CIPM/CIPT), ISACA (CISA/CRISC) or (ISC)². Solid judgment and executive communication, including making complex risks clear and actionable for technical, legal and leadership audiences.