The Salvation Army logo

Housing Navigator -11-205 - SC/ Lilly's Place

The Salvation Army

Los Angeles, CAJob$26/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$26/hr
Location
Los Angeles, CA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Class C California Driver's LicenseCPR/First Aid Certification

Job overview

The Housing Navigator develops and implements individualized housing plans for families experiencing homelessness, coordinating services and referrals to support housing placement and stability. The role includes identifying housing opportunities, negotiating with landlords, accompanying families to appointments, and connecting participants with community resources. It also monitors progress, maintains accurate HMIS records, and provides instruction on housing applications, tenant responsibilities, and housing readiness.

Skills & qualifications

RequiredNice to have

Skills

Case ManagementService CoordinationMotivational InterviewingHarm ReductionCritical Time InterventionHousing First PracticesHousing PlacementRental NegotiationHMISIndependent JudgmentOrganizationHomelessness KnowledgeMental Health KnowledgeContinuum of Care KnowledgeHousing Provider KnowledgeSocial Services KnowledgeEnglishSpanishLifting 25 LbsWalkingStandingBendingSquattingClimbingKneelingTwistingComputer OperationFax OperationTelephone Operation

Qualifications

BA in Human Services + 2 Years, AA + 4 Years or 5 Years ExperienceClass C California Driver's LicenseCriminal Background CheckCPR/First Aid CertificationAnnual TB TestTSA Trainings

Full job description

Rate: $26 USD per hour

Description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Housing Navigator provides, develops, and implements a housing plan for each program participant, including facilitating housing skills in group/individual formats. The Housing Navigator is responsible for external resources and referrals for clients, such as identifying and securing housing opportunities, rental negotiation, and accompanying families to housing appointments as needed to achieve housing placement. Overall, the assessing, arranging, coordinating, and monitoring the delivery of individualized services to facilitate housing stability for families that are homeless.

Essential Functions

  • Provides strength-based case management and service coordination designed to assist clients in obtaining and maintaining stable housing.

  • Monitor, implement and enforce the applicable policies of the program by use of evidence-based practices in service delivery such as intensive case management, motivational interviewing, harm reduction, critical time intervention, and housing first practices.

  • Ensure compliance with all applicable laws and regulations that govern the program.

  • Developing relationships and partnerships with landlords or property managers.

  • Maintain inventory of housing opportunities: low-income housing, government permanent housing and affordable housing, etc.

  • Provide linkage to community resources which promote long-term housing retention.

  • Understand the rules and regulations of the local and federal housing programs used by Los Angeles County community providers; including Rapid Rehousing, Flexible Housing Subsidy Pool, Tenant Based Rental Assistance, Section 8 and other programs.

  • Monitoring and evaluating program participant progress through monthly follow ups.

  • Monitor and evaluate program participant progress by developing an individualized housing and service plan, including planning a path to permanent housing stability and conducting any necessary re-evaluations.

  • Maintain and update resident’s information as required by HMIS and ensure the accuracy of resident records, evidence of goals completed, and the compilation of data for demographic reports.

  • Facilitate access to services required to foster housing readiness (credit repair, legal aid, housekeeping, money management, tenant rights and responsibilities, etc.)

  • Accompany families to housing appointments, assist families in their housing search, and assist with housing documentation completion.

  • Provide information and instruction to clients regarding how to complete housing application, housing search, tenant rights and responsibilities including the observation of rental agreement rules/being a good neighbor.

  • Work closely with other agency programs or departments to maximize participant outcomes: Work Source Center, DPSS, FSC, DMH, DHS.

  • Ensure HIPPA compliance regarding all client matters.

  • Other duties as assigned.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

  • BA in human services field with minimum of two years of experience (or) AA degree with four years of experience. Or equivalent five years’ experience in the field.

  • Bilingual English/Spanish strongly preferred.

  • Must possess a valid Class C California Driver’s License.

  • Previous HMIS experience preferred.

  • Must pass a criminal background check in order to be eligible for employment.

Skills, Knowledge, & Abilities

  • Ability to make judgments and organize responsibilities independently.

  • Knowledge and sensitivity regarding homelessness, mental health and chronic, issues.

  • Knowledge of Homelessness continuum of care, housing providers, and social services agencies.

  • Ability to obtain annual TB test and complete other required TSA trainings.

  • CPR/First Aid Certification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

How this job compares

Set against the 3,200 open Case Management jobs on Olive Jobs, counted November 5, 2026.

Pay
  • This posting$26/hr
  • California median$28–35/hr147 hourly ranges
  • US median$25–36/hr1,121 hourly ranges

This rate, $26/hr, is 21% below the California median midpoint ($33/hr) — in the middle half of Case Management hourly ranges in California.

Openings
Olive Jobs lists 228 open Case Management jobs in California and 3,200 across the US. 6% of them nationwide are listed as remote or flexible.
Hiring the most in California
Experience
Case Management postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (2,238 postings).
Education
665 of the 3,200 open Case Management jobs (21%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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