Housing & Health (H2O) Outreach Specialist

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7639664 OVERVIEW The Housing and Health Opportunities (H2O) Outreach Specialist provides direct outreach, engagement, and service coordination to individuals experiencing homelessness or housing instability. This role uses trauma-informed, person-centered, and culturally responsive practices to support clients from initial engagement through housing stabilization. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. ESSENTIAL FUNCTIONS - Conducts street, shelter, and community-based outreach, including institutional and justice-involved engagement, to identify and engage individuals experiencing or at risk of homelessness - Builds rapport using trauma-informed, culturally responsive communication, and maintains a consistent presence in encampments, public spaces, and service areas - Assesses and prioritizes immediate safety, medical, and behavioral health needs, and connects individuals to crisis, emergency, and ongoing care services as appropriate - Assists individuals with accessing basic needs, including food, water, clothing, hygiene supplies, and other essential resources - Screens for Arizona Healthcare Cost Containment System (AHCCCS) eligibility; supports Medicaid enrollment; educates on benefits and services; and tracks application, referral, and enrollment status through completion - Assists with obtaining identification, legal documentation, and required records to support eligibility, services, and housing access - Identifies housing needs, preferences, and barriers, and conducts housing readiness and health-related social needs (HRSN) assessments to inform service planning - Develops, implements, and updates individualized Housing Care Plans that address health-related social needs and support safe, stable housing outcomes - Assists individuals in locating housing, completing applications, securing subsidies, and preparing for housing interviews, landlord meetings, and lease agreements - Coordinates housing transitions and move-in logistics, including collaboration with landlords and identification of resources for deposits, utilities, furnishings, and related expenses - Provides tenancy support, including education on tenant rights and responsibilities, lease compliance, communication with landlords, and conflict resolution - Conducts home visits, with consent, to assess housing stability, safety, and habitability, and address concerns proactively while supporting independent living skills such as budgeting, hygiene, and household management - Develops crisis prevention and intervention strategies to promote long-term housing stability and reduce risk of housing loss - Coordinates care with healthcare providers, behavioral health providers, housing partners, landlords, and community-based organizations; provides warm handoffs to H2O and other services; and advocate for individuals' needs through multidisciplinary collaboration - Maintains accurate, timely documentation in homeless management information system (HMIS), AHCCCS systems, and internal databases; tracks outreach and housing outcomes; and adheres to program policies, safety protocols, confidentiality standards, and grant requirements - Participates in case conferencing, team meetings, and ongoing training to support program effectiveness and compliance - Performs other duties as assigned