Delivery Assurance Agent

Pann

MITemporary$32/hrPosted todayStill listed today

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At a glance

Compensation

$32/hr

Location

Schedule

Temporary

Work Authorization

Not specified

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Job overview

Pann seeks a Delivery Assurance Agent to represent the customer on-site at a supplier facility north of Detroit. The role monitors production, inventory, and shipment status; supports supplier recovery plans; identifies delivery risks; and coordinates with supplier and customer teams. The engagement is for a minimum of three months, with approximately 10 hours per month on-site.

Skills & qualifications

RequiredNice to have

Skills

Supply ChainSupplier PerformanceExpeditingProduction ControlManufacturing OperationsQualitySupplier RecoveryDelivery AssuranceOperational RecoveryIndustrial Crisis ManagementWIP TrackingProduction StatusCapacity ConstraintsBottleneck ManagementShipment Follow-UpRisk EscalationMicrosoft ExcelCommunicationCross-Functional Collaboration

Qualifications

Mobile PhoneLaptop

Full job description

Overview

Industry: Energy

Position: Delivery Assurance Agent

Location: North of Detroit, MI, USA

Duration: Min. 3 months

Frequency: Approx. 10 hours per month onsite

Compensation: $32.00 per hour

Brief Job Description

Acting as the customer representative on-site at the supplier facility.
Reviewing supplier order books, customer demand and production priorities.
Tracking Work-In-Progress, production orders, inventory coverage, bottlenecks and shipment status.
Supporting supplier recovery plans and following up on agreed actions.
Identifying risks to delivery commitments and escalating issues where required.
Coordinating with supplier operations, supply chain, quality and procurement teams.
Supporting visibility of material, component and subcontracted operation requirements.
Assisting with sub-tier supplier risks where these impact delivery performance.
Providing daily status updates on recovery progress, delivery outlook and key risks.
Supporting weekly reporting and stakeholder reviews.

Experience Requirements

Previous experience in supply chain, supplier performance, expediting, production control, manufacturing operations or quality.
Experience in supplier recovery, delivery assurance, operational recovery or industrial crisis management is strongly preferred.
Strong understanding of WIP tracking, production status, capacity constraints, bottleneck management and shipment follow-up.
Ability to challenge supplier commitments, drive action closure and escalate risks in a high-pressure environment.
Strong Microsoft Excel skills required.
Excellent communication skills, with the ability to work across customer, supplier and multi-functional teams.
Must have a mobile phone and laptop

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