Permit Technician

: The City of Aiken is accepting applications for a Permit Technician to join our Building Inspections division. : - Receives calls and emails and provides information to customers on the permit application process and permit approval status - Assists customers in submitting applications for building permits - Responsible for the initial processing of permit applications, including receipt, date stamping, data entry, preliminary review, distribution, and filing - Reviews applications and submissions for completeness - Distributes applications to and coordinates the review process with other departments according to division procedures and monitors the status of permit applications during the review process - Verifies the contractor's state licenses are active and meet state requirements for the projects applied for with a permit application - Approves and issues basic subcontractor permits as assigned; issues building permits approved by the Building Official or his designee - Calculates application fees and provides fee breakdowns to customers in writing as necessary - Collects and receives re-inspection fees and fees for permits; accounts for and deposits monies received by the division; maintains various fiscal records - Enters, receives, and stores permit and inspection data on a computer - Schedules and coordinates inspection requests received by phone, email, and in-person; maintains inspection logbook - Receives, determines, and resolves complex citizen requests, problems, or complaints; works with department heads to resolve problems - Respond to public inquiries by email and phone and complete requests for information and documentation, such as certificates of occupancy and inspection reports - Operates a computer and software to type documents, input and retrieve data, and generate a variety of reports; compiles statistical reports regarding division activity for City staff and customers - Maintains accurate record keeping and filing systems; organizes, develops, and implements procedures for recording and filing various forms and reports; cross-indexes and files documents and correspondence alphabetically, numerically, or by other designated classification - Performs receptionist duties; greets public entering the office and offers assistance; answers telephone and takes messages, forwards to the appropriate party, or responds to questions, concerns, or complaints from knowledge of departmental procedures - Develops and maintains cooperative relationships with other City departments, outside vendors, and the general public contacted in the course of work; attends meetings; prepares correspondence and other documents as needed - Types correspondence, memoranda, reports, and other documents pertinent to the division from written notes or verbal instruction; proofreads and corrects documents; composes letters, memoranda, reports, and procedures : - High School diploma or equivalent and two-year college or technical/vocational school degree - Four to five years of progressively responsible clerical experience or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities - International Code Council (ICC) Permit Technician certification is desirable - Interpersonal skills necessary to be pleasant and helpful to citizens and vendors and courteous of fellow employees while performing duties - Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones or speaking in person to citizens requiring assistance : This position is subject to a criminal background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. T e City of Aiken is an Equal Opportunity Employer and drug-free workplace.