Clinic Office Assistant I
Spectrum Health and Human Services
Springville, NYFull-time$17–19/hrSeen 1w agoSeen in employer's feed 4 days ago
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At a glance
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Requirements
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Job overview
Clinic Office Assistant I performs complex administrative tasks and supports clinicians, providers, and managers while providing customer service to individuals served. The role includes client check-in, intake and scheduling support, health-record document handling, insurance verification, financial reviews, payment processing, and communications. The position serves locations in West Seneca and Springville and may require travel between sites to cover other support staff.
Skills & qualifications
Skills
Qualifications
Full job description
Regular Full-Time
Full Time
Springville, NY, US
West Seneca, NY, US
Requisition ID: 2067
Salary Range: $17.00 To $19.00 Hourly
Spectrum Health & Human Services
Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.
Full-Time 326 Orchard Park Rd, West Seneca & 27 Franklin St, Springville
SUMMARY OF POSITION FUNCTION:
Clinic Office Assistant I performs complex administrative tasks and provides administrative support to clinicians, providers and/or managers while delivering exceptional customer service to the individuals we serve.
MAJOR DUTIES AND RESPONSIBILITIES:
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Knowledge and demonstration of agency core values in day-to-day activities
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Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment.
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Maintain a neat, organized workspace consistently.
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May require travel between sites to provide coverage for other support staff.
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Greeting and checking clients in using a friendly demeanor upon arrival for their appointment.
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Manages intakes, scheduling, auditing, uploading documents into client health record, processing of patient letters and filing.
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Politely answering and directing calls to the appropriate person.
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Daily insurance verification of 3rd party payers, Medicaid and completion of financial reviews.
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Collection, reconciliation and posting of all client payments.
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Sends/receives incoming, outgoing mail and faxes.
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Responding to high volume of email requests in timely manner.
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Attend meetings onsite and offsite as assigned.
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Other duties as assigned.
SKILLS/COMPETENCIES:
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Strong ability to navigate computer programs, including Microsoft Office, internet search engines and agency’s Electronic Health Record system
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Excellent customer service skills with clients and colleagues
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Excellent computer skills and use of office machines
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Strong communication skills, both verbal and written
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Meticulous attention to detail; excellent time management and organizational skills
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Ability to multitask in a fast-paced work environment
EDUCATION REQUIREMENTS:
- High School Diploma or equivalent
EXPERIENCE:
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One year work experience in work related field preferable
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Must possess a valid driver’s license with an acceptable driving record and have reliable transportation.
Compensation : $17/hr - $19/hr
How this job compares
Set against the 5,242 open Administrative Support jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$17–19/hr
- New York median$19–27/hr294 hourly ranges
- US median$19–27/hr1,732 hourly ranges
This range's midpoint, $18/hr, is 16% below the New York median midpoint ($22/hr) — in the lowest quarter of Administrative Support hourly ranges in New York.
- Openings
- Olive Jobs lists 514 open Administrative Support jobs in New York and 5,242 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- H&R Block68 open
- WMCHealth30 open
- City of New York25 open
- Experience
- Administrative Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (2,037 postings).
- Education
- This posting asks for a high school diploma; 1,432 of the 5,242 open Administrative Support jobs (27%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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