Staffing Coordinator

Benefits:

• Bonus based on performance

• Paid time off

• Training & development

Pay: $24.00 - $25.00 per hour (negotiable depending upon experience)

Job description:

Visiting Angels East Metro is seeking a highly organized, proactive, and relationship-focused Scheduling Coordinator to join our growing team. This role is essential to ensuring exceptional client care and strong caregiver support across our territory.

The Scheduling Coordinator will work closely with Intake, the RN Team, and our office staff to ensure shifts are filled, schedules run smoothly, and caregivers feel supported. The ideal candidate is an excellent communicator, thrives in a fast-paced environment, and brings a positive, can-do attitude to each day.

Responsibilities

The Staffing and Care Coordinator must:

• Work hand-in-hand with Intake to provide a premier experience for our clients and caregivers

• Proactively schedule shifts for current clients and assist with new clients

• Work ahead of schedule

• Possess an extraordinary attention to detail.

• Oversee caregiver's schedules including late alerts/call offs, time off requests, and review daily visit reports

• Staffing coordinator will also participate on an On-Call rotation

• Cover shifts in the field as needed (should be rare if you are successful in this role)

• Assist with interviewing and hiring new Caregivers

• Provide on-site field training as needed

• Work closely with the RN Team to ensure premier Client Care

• Assist office teammates with creating and executing a Caregiver Retention Plan

Skills & Requirements

The Staffing and Care Coordinator must:

• Be available "office hours" Monday through Friday. Plus additional availability for on-call on evenings and weekends.

• Have 2+ years of experience as staffing coordinator or similar position in the Private Duty Home Care Industry. THIS IS REQUIRED.

• Proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems.

• Be able to respond quickly and problem solve.

• Be able to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.

• Have the ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.

We Offer:

• Paid Time Off

• Competitive Pay

• Quarterly Growth Bonuses

• Work-Life Balance

• Supportive, team-oriented work environment

• Opportunity to make a meaningful difference in the lives of local seniors and caregivers

Job Type: Full-time

Benefits:

• Flexible schedule

• Paid time off

• Referral program

Application Question(s):

• Would you describe yourself as a problem solver? If yes, explain.

• This role requires a high level of accuracy and organization. How would you describe your attention to detail in past roles?

• Effective communication is key in this position. Can you share an example of how you communicate well in your work?

Experience:

• Home Care scheduling: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person