Internship, Program Manager, North America Service Field Management (Winter/Spri

Experience Required

None

Minimum Education Required

High School Diploma or Equivalent

Compensation

$20.00 - $29.00 / Hourly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

What to Expect

Consider before submitting an application:

This position is expected to start January or February 2027 and continue throughWinter/Spring term (endingapproximately May 2027) or continuing into Summer 2027 if available and there is an opportunity to do so. We ask for a minimum of12 weeks, full-time (40 hours/week) and on-site, for most internships.Our internship program is for students who are actively enrolled in an academic program.Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.

International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.

As Tesla continues to grow and expand globally, we are seeking a detail-oriented and organized Program Manager to support the development and implementation of service initiatives within our organization. The Service Program Manager Intern will work closely with cross-functional teams to ensure standardization and process adherence, driving improvements to the customer experience and contributing to the company's growth.

This role involves analyzing and improving existing processes, providing feedback to stakeholders, and collaborating with teams to implement changes. Ideal candidates will have a strong understanding of Tesla's operations and be able to prioritize multiple projects while meeting deadlines.

What You'll Do

Support the development and implementation of key service initiatives in collaboration with the Central Support Team

Analyze operational metrics to inform business decisions and identify areas for improvement

Coordinate resources, provide clear direction and timelines for deliverables, and delegate tasks across the team

Assist in the execution of key service initiatives, including production planning, shop loading, scheduling, and mobile service

Gather and provide feedback to stakeholders and the central support team, conducting project evaluations and identifying areas for process improvements

Partner with regional teams to implement quality and customer service standards, resolve problems, and escalate challenges as needed

Occasionally visit sites to review activities, implement standards, and provide feedback to the Central Support Team

What You'll Bring

Currently pursuing a degree in Communications or related field preferred

Serviceoroperationsbackground;prioroperationsleadershipisaplus

Provenabilitytomanagemultipleprioritiesanddeliverondeadline

Clearwrittenandverbalcommunicatorwithastrongworkethic

Buildsstrongcross-functionalrelationshipsandcollaborateseffectivelyacrossteams

High competency with Microsoft Office and Tableau

High proficiency in AI: Claude Code, Grok Build, Gemini

Willingness to travel occasionally and work flexible hours as needed

Valid driver's license required

Benefits

As a full-time Tesla Intern, you will be eligible for:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k), Employee Stock Purchase Plans, and other financial benefits

Company Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Commuter benefits

Employee discounts and perks program

Expected Compensation

$20.43 - $28.61 + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Place of Work

On-site

Requisition ID

282261

Job Type

Full Time