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Front Office Assistant-Registration - Abben Cancer Center - Spencer Hospital

Avera

Spencer, IAFull-timeSeen 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Spencer, IA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Spencer Hospital, a rural facility in northwest Iowa, seeks a Front Office Assistant to coordinate patient flow, handle clerical duties, manage registrations, and support staff with communication, organization, and technology tasks in a compassionate environment.

Skills & qualifications

RequiredNice to have

Skills

Sensitivity and UnderstandingStrong CommunicationCompassionate Patient-Focused ApproachExcellent Organizational SkillsProficient With Technology and Web-Based ProgramsElectronic Health Record Experience

Qualifications

High School DiplomaAssociate's Degree or 6 Months Relatable Experience

Benefits

Medical Insurance
401(k) Match
Tuition Assistance
Paid Time Off

Full job description

Spencer, IA

Full time

R-260028230

Location:

Spencer, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Spencer Hospital is proud to employ highly skilled and caring staff members. We offer competitive salaries and benefits as well as a pleasant work environment.

Position Highlights

Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.

Responsibilities:

  • Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties.

  • Opens clinic in mornings and prepares for day.

  • Greets patients and families.

  • Completes registration of new patients.

  • Obtains insurance and I.D. cards of patients of new MO and RO patients and annually updates or reviews with patient each visit.

  • Operates all office equipment and enters work tickets as needed.

  • Updates all phone listings in MO and RO when updated.

  • Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested.

  • Obtains new patient referral data and enters into EMR as needed.

  • Assists MD and Director/Supervisor with any needed written documents.

  • Maintains nutrition area in main waiting room.

  • Sends out Thank you and Sympathy cards.

  • Other clerical duties as assigned.

Requirements:

  • High school diploma required

  • Associate's degree from a college or technical school; or 6 months relatable experience

  • Sensitivity and understanding needed to work with cancer patients

  • Strong communication and interpersonal skills

  • Compassionate, patient-focused approach to customer service

  • Excellent organizational skills with attention to detail

  • Proficient with technology and web-based programs

  • Electronic Health Record experience a plus

Schedule:

  • 80 hours per pay period

  • Mon-Fri; 8a-4:30p

  • The schedule may fluctuate based upon needs of the department

Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!

Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email [email protected] .

Learn more about Spencer Hospital: spencerhospital.org

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.

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