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Office Assistant 1 (NYHELPS)

New York State Civil Service

Albany, NYFull-time$38–47K/yrSeen 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$38–47K/yr
Location
Albany, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Office Assistant 1 supports the Department of Taxation & Finance with clerical and human resources tasks. The role handles employee inquiries, mail, retirement packets, time and attendance requests, and timesheet review and processing. It also requires working under deadlines, using computer systems, maintaining confidentiality, and following department time and attendance rules.

Skills & qualifications

RequiredNice to have

Skills

Telephone CommunicationEmail CommunicationIn-Person CommunicationMail SortingTimesheet ReviewComputer SystemsDeadline ManagementConfidentialityJudgment

Full job description

NY HELPS Yes

55-b/c Eligible Yes

Agency Taxation & Finance, State

Title Office Assistant 1 (NYHELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 06

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $37862 to $46843 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Internship No

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Duties Description The Office Assistant 1 must be able to perform the following functions including but not limited to:· Communicate effectively via telephone, email, and in-person with internal staff and Department employees.· Answering main line Human Resources phone calls from Department employees.· Stamping and sorting incoming mail.· Preparing and sending retirement packets.· Sending time and attendance requests to the Business Services Center.· Reviewing timesheets to determine and ensure the appropriate use of leave codes.· Ensure hourly timesheets are submitted, approved and processed for bi-weekly payroll· Assignments and projects as directed by management.· Ability to work under stringent deadlines· Use and navigate various computer systems; learn, maintain, and update skills in computer technology.· Maintain confidentiality of information, exercise good judgement.· Meet department’s time and attendance rules and regulations.

Minimum Qualifications The ability to fill this/ these position(s) is subject to DOB guidelines for processing personnel transactions. Note: A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations; or, 55b/c eligible.If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:Eligibility for appointment:a) New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)b) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;c) Candidates reachable on the appropriate eligible list for this title and location;d) Employees eligible for transfer.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:NONE

Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

Some positions may require additional credentials or a background check to verify your identity.

Name Team 5

Telephone

Fax

Email Address [email protected]

Address

Street W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume and cover letter.https://www7b.tax.ny.gov/HELP/gateway/HELP.home**Current and former NYS employees may be contacted for your Social Security Number for verification purposes. **

How this job compares

Set against the 1,946 open Administrative Assistant jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This posting$38–47K/yr
  • New York median$46–55K/yr62 salary ranges
  • US median$48–64K/yr250 salary ranges

This range's midpoint, $42K, is 15% below the New York median midpoint ($50K) — in the lowest quarter of Administrative Assistant salary ranges in New York.

Openings
Olive Jobs lists 327 open Administrative Assistant jobs in New York and 1,946 across the US. Under 1% of them nationwide are listed as remote or flexible.
Experience
Administrative Assistant postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (970 postings).
Education
112 of the 1,946 open Administrative Assistant jobs (6%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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