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Patient Support Associate

Kaleida Health

BUFFALO, NYFull-time$18.13–23.89/hrSeen 1w agoSeen in employer's feed today

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At a glance

Compensation
$18.13–23.89/hr
Location
BUFFALO, NY
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Patient Support Associate works under the general supervision of an RN or Transport Manager, performing environmental, inventory, dietary, transportation, limited clerical, and patient comfort duties. The role includes computer input, assigned patient care activities, and participation in quality improvement. The position is onsite and requires a high school diploma or equivalent. Centralized Transport Department candidates need at least one year in a customer service-focused position.

Skills & qualifications

RequiredNice to have

Skills

Patient CommunicationCare StandardsComposure Under StressEquipment HandlingCommunicationInterpersonal Skills

Qualifications

High School Diploma or Equivalent1 Year Customer Service Experience

Full job description

Job Description#### This position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.#### Education And CredentialsHigh school diploma or equivalency required.#### #### #### Experience#### Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department: Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.Working Conditions #### Job DetailsStandard Hours Bi-Weekly: 75.00FTE: 1.000000Weekend/Holiday Requirement: YesOn Call Required: NoWith Rotation: Work Arrangement: OnsiteUnion Code: U08 - SEIU 1199 BGH Service WorkersRequisition ID#: 20326Grade: S4Pay Frequency: Bi-WeeklySalary Range: $18.13 -$23.89*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

How this job compares

Set against the 3,432 open Patient Care jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This posting$18.13–23.89/hr
  • New York median$23–28/hr293 hourly ranges
  • US median$24–34/hr1,932 hourly ranges

This range's midpoint, $21.01/hr, is 20% below the New York median midpoint ($26/hr) — in the lowest quarter of Patient Care hourly ranges in New York.

Openings
Olive Jobs lists 361 open Patient Care jobs in New York and 3,432 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 1 year of experience; Patient Care postings that state a minimum ask for 1 year at the median (879 postings).
Education
This posting asks for a high school diploma; 2,053 of the 3,432 open Patient Care jobs (60%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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