R21186 Clinical Center Associate Trainee/Clinical Center Associate I

Be the Heart of Our Patient Experience! Are you organized, friendly, and thrive in a fast-paced healthcare environment? Were looking for a detail-oriented Clinical Center Associate Trainee or Clinical Center Associate I to work within our Ambulatory Services - Lymphoma & Multiple Myeloma department. In this role, youll be the welcoming face and steady hand behind the scenesanswering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders. Youll help guide patients through their visits, handle co-pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, youll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors. If you enjoy being at the center of it all and making a meaningful impact every day, this could be the perfect fit for you! Starting hourly rate for the Clinical Center Associate Trainee position is $19.55. Starting hourly rate for the Clinical Center Associate I position is $21.81. Both positions includes a comprehensive benefits package. Qualifications:Required Education and Experience for Clinical Center Associate Trainee: High School diploma or High School Equivalency diploma and one (1) year of full-time experience in customer service. Required Education and Experience for Clinical Center Associate I: 1. Medical Office Assistant Associates degree; or2. Associates degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or4. High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or5. High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). Preferred Qualifications * Bachelor's degree or minimum of one year of customer service, healthcare, administrative, or patient-facing experience preferred. * Positive attitude and willingness to learn. * Strong organizational, problem-solving, and critical-thinking skills.