R21054 Clinical Center Associate I

About the Role If you enjoy helping people and keeping things running smoothly behind the scenes, this role offers a great opportunity to make a difference every day. As a key part of a clinic or care center team, youll help create a positive experience for patients, families, and staff. From managing schedules to supporting patient visits, your work ensures that care teams can focus on what matters mostdelivering excellent care.This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced healthcare environment. The starting pay for this posting is $42,641. ## What Youll Do In this role, youll provide essential administrative support that keeps the center running efficiently. Welcome and assist patients, families, and visitors with professionalism and careAnswer phones, respond to routine questions, and direct calls appropriatelyMaintain and coordinate clinic schedules to support smooth daily operationsRecord and transcribe physician orders accuratelySupport the patient check-in and co-pay collection processHelp keep patient information organized and up to dateWork closely with team members to support daily clinic activities ## What Youll Bring Were looking for someone who is dependable, organized, and enjoys helping others. Strong communication skills and a friendly, professional approachAbility to stay organized and manage multiple tasks in a busy environmentAttention to detail, especially when handling patient informationComfort working with schedules, data entry, and clerical tasksAbility to follow processes while maintaining confidentialityTeam-oriented mindset with a willingness to support othersPrevious administrative or healthcare experience is helpful, but not required ## Why Youll Love Working Here At Roswell Park, every role plays an important part in the patient experience. Be part of meaningful work Help create a smooth, supportive experience for patients and familiesSupportive team environment Work alongside colleagues who value collaboration and respectLearn and grow Gain experience in healthcare operations and patient supportStability and purpose Build your career at a nationally recognized cancer center Make an impact every day Your work helps ensure patients receive the care they need without added stress ## Qualifications:Required Education and Experience 1. Medical Office Assistant Associates degree; or2. Associates degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or4. High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or5. High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE:Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.