Cabin Services Supervisor

Overview

Pay: $25.00 - $27.00 / hour

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Shift: 3rd shift 10pm - 6:30am, able to work overtime as needed, must have weekend flexibility

Responsibilities

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.

• Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.

• Work with leadership to ensure all callouts are covered.

• Accommodate increased or decreased client staffing requests.

• Manage the No-Fault Attendance Policy.

• Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.

• Manage daily employee lunches and breaks.

• Maintain daily shift reports for managers.

• Perform basic administrative, payroll, and attendance functions as required.

• Maintain communication with Account Managers to monitor and maintain optimum staffing levels.

• Effectively coach, counsel, and discipline employees.

• Conduct Safety and Quality audits.

• Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.

• Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.

• Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.

• Perform miscellaneous duties as assigned.

Qualifications

Physical Demands

• Ability to stand, walk, and/or drive for extended periods throughout the work shift.

• Ability to lift 50 pounds or more throughout the work shift.

• Reasonable accommodations may be made for individuals with disabilities.

Work Environment

• Moderate noise level.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Knowledge, Skills, and Abilities

• Ability to communicate effectively in English.

• Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.

• Ability to present information and respond to questions from managers, clients, customers, and the public.

• Strong listening skills.

• Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.

• Ability to solve problems involving several concrete variables in standardized situations.

General Company Requirements

• Must comply with Company uniform and grooming standards.

• Must always wear the SIDA badge/Airport ID.

• Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.

Licenses / Certificates

• Valid State Driver’s License.

Experience

• Three years of supervisory experience preferred.

Overall Requirements

• Must be 21 years of age or older.

• Valid State Driver’s License.

REQNUMBER: 171075

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.