Strategy & Operations Senior Lead

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

We're looking for a strategic, analytical leader to drive the growth and performance of new products on Faire. Ensuring retailers have access to the freshest, most relevant products is critical to building a thriving marketplace, and this role will help shape how we measure and unlock that opportunity.

In this role, you'll own the forecasting, business intelligence, and go-to-market strategy for New Product GMV and Out of Stocks, translating complex marketplace dynamics into actionable insights and strategic priorities. You'll develop a deep understanding of business performance and partner closely with Revenue, Product and Data Science teams to develop and execute needle moving go-to-market strategies that drive product availability and growth.

This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment. This is a high-visibility role where you'll regularly present strategic insights and recommendations to Faire's leadership team, and your work will directly drive positive impact for Faire and our customers.

What you’ll do

• Own the most important metrics for our business by having deep intuition on how they are trending and surfacing the most salient strategic insights to drive them

• Break down complex and ambiguous strategic problems, identify opportunities, develop hypotheses, execute in-depth analyses and make recommendations to Faire’s leadership team

• Develop, refine, and execute on go-to-market strategies

• Lead large cross-functional strategic initiatives that move company metrics in partnership with Product, Sales, Systems, Program Management, Marketing, etc.

• Provide thought partnership to cross functional teammates to ensure the organization is using data thoughtfully and correctly

• Develop effective and scalable operational processes and fill operational gaps

Qualifications

• 8+ years of relevant work experience in an analytical and strategic role across analytics, consulting, product, business operations, or finance

• You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them.

• You are highly analytical and metrics-focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business

• Advanced technical skill set and strong proficiency in Excel + SQL

• You are a strong communicator. You can crisply communicate actionable data-driven insights to all audiences.

• You have strong product and business intuition. You contextualize how insights fit into broader business goals and have a strong understanding of product and business metrics.

• You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen.

• You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.

Salary Range

San Francisco / New York City: the pay range for this role is $197,500 - $271,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

• Flexible paid time off, plus company-wide recharge days

• Paid parental leave up to 16 weeks

• Comprehensive health coverage, with options varying by location

• Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance

• Mental health support and coaching through Modern Health

• Stipends to support your professional development, wellness, and work from home needs

• Employer-sponsored retirement plan, dependent on country of employment

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)