Epic Interface Engineer II

Interface Development and MaintenanceDesign and develop HL7 real-time interfaces between Epic and other healthcare systemsBuild, configure, test, and maintain Epic Bridges interfacesTest and validate interface functionality to ensure reliable data exchangeTroubleshoot and resolve interface-related issuesMonitor interface performance and recommend improvementsBusiness Requirements AnalysisGather and document business requirementsTranslate business requirements into technical specificationsCollaborate with stakeholders to refine requirements and identify integration needsSupport solution design activities that align technical capabilities with operational requirementsSystem Upgrades and ValidationAssist with software upgrades, patches, and system enhancementsConduct end-to-end testing of interfaces and integration pointsDevelop and execute test plansValidate interface functionality following upgrades and system changesUser Support and TrainingProvide technical support to end users and operational teamsConduct training sessions related to interface functionality and usageDevelop user manuals, technical documentation, and support materialsAssist stakeholders with issue resolution and system adoption effortsProject ManagementManage interface-related projects and assigned deliverablesCoordinate with cross-functional teams, vendors, and stakeholdersTrack project progress and communicate status updatesSupport project planning, implementation, and execution activitiesMarginal or Periodic FunctionsAssist with software upgrades and patchesTest new functionality and featuresLiaise with vendors regarding interface-related issuesCoordinate vendor support and maintenance activitiesAnalyze data flow and integration pointsRecommend improvements to integration and data processesPerform related duties as assignedKnowledge, Skills, and AbilitiesTechnical LearningQuickly learns new technical skills, systems, and technologiesAdapts to software updates and changing technical environmentsTroubleshoots complex technical issues effectivelyImplements new technologies and processes efficientlyProblem SolvingIdentifies and resolves problems in a timely mannerDiagnoses interface issues accuratelyDevelops effective technical solutionsCollaborates with teams to resolve integration challengesCustomer FocusUnderstands and meets the needs of customers and stakeholdersProvides excellent user support and serviceTailors solutions to user and operational requirementsMaintains positive relationships with stakeholdersProject ManagementManages projects and assigned deliverables effectivelyPlans and organizes project tasksMonitors project timelines and milestonesCommunicates project status clearly and effectivelyCollaborationWorks effectively across technical, clinical, and operational teamsEngages with cross-functional stakeholdersShares knowledge and resourcesSupports team members and organizational goals