client service manager
Blue Bell, PAJobSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Client Service Manager provides direction to Field Engineering supervisors and teams across multiple locations, identifies recurring trends and complex issues, and ensures end-to-end support. The role coordinates with Client Services & Support colleagues to monitor equipment availability, manages procurement activity, and serves as a liaison among clients, end-users, and technical teams. It also establishes work processes and priorities and allocates people, budgets, and resources.
Skills & qualifications
Skills
Qualifications
Full job description
What success looks like in this role: *Provides clear and concise direction on a regular basis to Field Engineering supervisors and teams across multiple locations.*Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.*Ensures provision of end-to-end support to address identified and potential issues.*Resolves key issues raised by supervisors and teams, referring the most significant and complex to technical colleagues or more senior management.*Together with Client Services & Support colleagues, monitors hardware, software and equipment availability to identify gaps, concerns and other issues with potential business impact.*Manages procurement-related activity to ensure on time delivery and response to client requirements.*Acts as liaison between clients, end-users and technical teams. *Assists supervisors and team members in the determination of appropriate process, policies or procedures.*Establishes overall work processes and priorities. *Allocates people, budgets and resources. You will be successful in this role if you have: BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience 0-2 years' leadership experience MUST BE LOCATED IN EAST COAST TIME ZONE This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here. Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
How this job compares
Set against the 10,033 open Client Services jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$77–112K/yr27 salary ranges
- Pennsylvania median$22–28/hr38 hourly ranges
- Openings
- Olive Jobs lists 472 open Client Services jobs in Pennsylvania and 10,033 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- H&R Block304 open
- TD Bank30 open
- Bank of America25 open
- Experience
- This posting asks for at least 4 years of experience; Client Services postings that state a minimum ask for 2 years at the median (1,696 postings).
- Education
- 376 of the 10,033 open Client Services jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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