Technical Lead

Experience Required

1

Minimum Education Required

1

Compensation

$

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

Job Summary – AppOpps Engineer

Primary Skill*

Secondary Skill*

AppOps

Support

We are seeking a AppOpps Engineer Resource having 8+ years of professional experience ensuring the reliability, scalability, and performance of Google Cloud-based services through automation, monitoring, and proactive engineering. Key responsibilities include managing infrastructure as code (Terraform), optimizing GKE/Kubernetes, incident response, and implementing SLIs/SLOs to minimize manual toil.

This role requires close collaboration with cross functional teams, adherence to DevOps and Agile practices, and ownership of service quality and delivery.

Key Responsibilities:

GCP Infrastructure Management: Design, deploy, and maintain robust infrastructure components, including VPCs, Compute Engine, GKE (Kubernetes), and storage solutions.

Automation & IaC: Utilize Terraform or Deployment Manager to manage cloud resources and build CI/CD pipelines to automate deployments. Minimizing manual, repetitive tasks by developing automation scripts and custom tools to streamline deployments and operations.

Observability & Incident Management: Develop monitoring, ing, and logging systems (e.g., Cloud Monitoring, Prometheus, Grafana). Act as primary on-call to troubleshoot production incidents.

Incident Management: Serving as a first responder for system outages and conducting deep-dive root cause analysis (post-mortems) to prevent recurrence

CI/CD Pipeline Management: Designing and supporting automated deployment pipelines using Jenkins, ArgoCD, Artifactory, DevSecOps, GitLab CI, or GitHub Actions

Reliability Engineering: Define and maintain Service Level Indicators (SLIs) and Service Level Objectives (SLOs) - Latency, Traffic, Errors, and Saturation

Functional Domain: Define the pipeline with good understanding of Credit Card processing, Payment transaction

Payload: Define automated pipeline applicable to credit card processing for Day-0, Daily basis, and set frequency. Analyse, Triage, Fix and reload payload.

Optimization & Security: Proactively optimize infrastructure for cost, performance, and security compliance.

Site Reliability Engineer, Google Cloud Engine AI SRE at Google: Focus specifically on AI workload health, and GCE visibility

Mandatory Technical Skills & Competencies

Experience: 8+ years in SRE, DevOps, or systems engineering, specifically with Google Cloud Platform.

Technical Skills: Deep knowledge of Linux, Kubernetes (GKE), networking (VPCs, CDNs), and containerization.

Programming: Proficiency in scripting/programming languages like Python, Go, or Shell.

Methodologies: Strong understanding of GitOps, CI/CD pipelines, and SRE principles (error budgets, toil reduction)

Strong troubleshooting skills across the full stack (network, OS, application).

Ability to balance system stability with the need for rapid deployment.

Observability Tools: Experience implementing monitoring and logging stacks like Prometheus, Grafana, or the Google Cloud Operations Suite

Excellent collaboration skills to work with development teams for service ownership

Soft Skills

Strong problem-solving and analytical skills

Clear communication with technical and non technical stakeholders

Ownership mindset and production grade engineering discipline

Ability to work independently and within cross functional teams

Other details

Salary range $63000 to $134500

Equal opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

Place of Work

Hybrid

Requisition ID

M-115205-23-1

Job Type

Full Time